Disaster Zone

NOVEMBER 3, 2021

American Airlines had 2,000 flights canceled this past weekend.

Logistics 113

Logistics Airlines 113

MHA Consulting

JULY 7, 2023

Two of the latest are Ticketmaster and Southwest Airlines. These helpful negative examples come to us courtesy of Ticketmaster and Southwest Airlines. The Secretary of Transportation tweeted that his agency was watching to ensure the airline took care of all passengers impacted by the outage, and the chairwoman of the U.S.

Airlines 52

Airlines Outage Crisis Management Transportation 52

LogisManager

MAY 28, 2024

Watch On-Demand Here: Related Content Failure in Risk Management: The Turbulent Times of Boeing Airlines How ERM Can Save Your Business from Remote Work Disasters AI Survival Guide: 5 Strategies to Stay Relevant in an Evolving Business Landscape

Risk Management 52

Risk Management Airlines Management Pandemic 52

Behavior Group

NOVEMBER 3, 2020

ICO fines British Airways, data breach, cyber attack An ICO investigation found that the airline was processing a significant amount of personal data without adequate security… Continue reading. The post ICO fines British Airways £20 million for data breach affecting 400,000-plus customers appeared first on Behaviour Portugal.

Airlines 52

Airlines Security 52

BMC

FEBRUARY 1, 2023

Take Southwest Airlines (SWA) as a cautionary tale. The airline is reacting by providing frequent-flyer points to customers affected, launching a new sale to entice customers to fly with them again, and providing bonuses to impacted employees as part of their apology tour.

Airlines 52

Airlines Pandemic Cybersecurity Authentication 52

Plan B Consulting

SEPTEMBER 29, 2017

This week Charlie discusses the ongoing incident with Ryanair and whether the damage to the airline’s reputation will result in the failure of the company. There are precedents for major incidents leading to the failure of airlines. Competition within the cheap airline sector is hotting up with the entry of Norwegian.

Airlines 52

Airlines Travel Consulting Security 52

Plan B Consulting

SEPTEMBER 29, 2017

This week Charlie discusses the ongoing incident with Ryanair and whether the damage to the airline’s reputation will result in the failure of the company. There are precedents for major incidents leading to the failure of airlines. Competition within the cheap airline sector is hotting up with the entry of Norwegian.

Airlines 52

Airlines Travel Consulting Security 52

Business Resilience Decoded

DECEMBER 19, 2019

Episode 35: "Contingency Planning for Airports" with Yumiko Sato of Japan Airlines Co., and Noriyuki Sakamoto of Tokio Marine & Nichido Risk Consulting Co., and Noriyuki Sakamoto of Tokio Marine & Nichido Risk Consulting Co., and Noriyuki Sakamoto of Tokio Marine & Nichido Risk Consulting Co.,

Airlines 36

Airlines Consulting Resilience 36

Business Resilience Decoded

DECEMBER 19, 2019

Episode 35: "Contingency Planning for Airports" with Yumiko Sato of Japan Airlines Co., Business Resilience Decoded: www.drj.com/decoded/ twitter.com/BRDecoded Episode 35: "Contingency Planning for Airports" with Yumiko Sato of Japan Airlines Co., and Noriyuki Sakamoto of Tokio Marine & Nichido Risk Consulting Co.,

Airlines 36

Airlines Consulting Resilience 36

Plan B Consulting

JUNE 7, 2017

Many are asking why the airline didn’t have backup systems, where their planning for this type of event was and why the plan hadn’t been exercised, as this would have greatly improved their response. I noticed, with slight amusement, that every business continuity and IT armchair pundit have taken to social media to express their outrage.

Outage 52

Outage Airlines Travel Backup 52

Plan B Consulting

JUNE 7, 2017

Many are asking why the airline didn’t have backup systems, where their planning for this type of event was and why the plan hadn’t been exercised, as this would have greatly improved their response. I noticed, with slight amusement, that every business continuity and IT armchair pundit have taken to social media to express their outrage.

Outage 52

Outage Airlines Travel Backup 52

Marketpoint Recall

MARCH 26, 2019

On March 10, Ethiopian Airlines flight ET302 crashed outside Addis Ababa shortly after takeoff, killing all 157 passengers on board. That narrative is being pushed by other airlines, media, employees and airplane safety advocates like Captain Chesley “Sully” Sullenberger. That’s exactly what’s happening to Boeing.

Airlines 52

Airlines Crisis Management Management Communications 52

Behavior Group

AUGUST 19, 2019

The post British Airways under fire for leaking passenger info in links appeared first on Behaviour Portugal.

Airlines 52

Airlines Vulnerability Security 52

Plan B Consulting

JULY 31, 2014

Airlines and those who regulate national airlines make a risk assessment on whether airlines should fly over war zones. Malaysia Airlines is owned by the country’s government. The deadline for the refunds has passed and the airline is not saying how many people have taken up the offer. Our thoughts go out to them.

Airlines 52

Airlines Government Travel Continuity Planning 52

Plan B Consulting

JULY 31, 2014

Airlines and those who regulate national airlines make a risk assessment on whether airlines should fly over war zones. Malaysia Airlines is owned by the country’s government. The deadline for the refunds has passed and the airline is not saying how many people have taken up the offer. Our thoughts go out to them.

Airlines 52

Airlines Government Travel Continuity Planning 52

Business Resilience Decoded

DECEMBER 19, 2019

"Contingency Planning for Airports" with Yumiko Sato of Japan Airlines Co., Business Resilience Decoded: www.drj.com/decoded/ twitter.com/BRDecoded "Contingency Planning for Airports" with Yumiko Sato of Japan Airlines Co., and Noriyuki Sakamoto of Tokio Marine & Nichido Risk Consulting Co.,

Airlines 28

Airlines Consulting Resilience 28

Plan B Consulting

MARCH 27, 2015

Watching Channel 4 News, it appears that some airlines such as British Airways had already recognised that this was a threat. This shows that the insider threat is recognised by some airlines but not by the aviation authorities as they have not made the ‘never one person alone in the cockpit’ rule, mandatory.

Airlines 52

Airlines Authorization Media Consulting 52

Plan B Consulting

MARCH 27, 2015

Watching Channel 4 News, it appears that some airlines such as British Airways had already recognised that this was a threat. This shows that the insider threat is recognised by some airlines but not by the aviation authorities as they have not made the ‘never one person alone in the cockpit’ rule, mandatory.

Airlines 52

Airlines Authorization Media Consulting 52

Plan B Consulting

FEBRUARY 5, 2024

In the 9/11 attacks, planes were used as bombs, but there was an immense amount of preparation work, including learning to fly airliners by the attackers before they could implement their attack. There has always been a threat from the air, but it is challenging to hire a helicopter or a plane and then equip them to attack a site.

Business Continuity 52

Business Continuity Airlines Alert Security 52

MHA Consulting

JANUARY 18, 2024

Think of the information an airline pilot might encounter. Such material might have a place in a document’s appendix, but the core of any BC plan document should be succinct, actionable lists telling people what to do. A BC plan is like a pre-flight checklist for an experienced pilot, not a manual explaining how to fly a 787.

Outage 97

Outage Airlines Consulting Vulnerability 97

PagerDuty

NOVEMBER 17, 2022

Collect stamps from each booth for a chance to win prize bundles, including Amazon, Airbnb, and airline gift cards, Nintendo Switch Lites, and more! PARTICIPATE IN OUR PARTNER PASSPORT PROGRAMS: While you are at our booth, don’t forget to enter these awesome Partner Passport Programs. Sumo Logic Passport Program with PagerDuty and Redis.

Airlines 52

Airlines Technology Authorization Security 52

Pure Storage

JUNE 16, 2022

In one of the most memorable moments of the event, Rene Lopez, Managing Director, Infrastructure, Delta Airlines, went wonderfully off script, sharing his real-world perspective on Evergreen. . “I With the expanded Evergreen portfolio, we’ve enabled the ability to create customized solutions to address a wide variety of operational needs.

Airlines 59

Airlines Architecture Marketing Government 59

Plan B Consulting

APRIL 5, 2022

Airlines are required to have plans and procedures in place for dealing with an aircraft crash, as part of their license to operate. A major fire affecting your only manufacturing site. Through good risk management, all the above events should already be identified and plans for dealing with specific events put in place.

All-Hazards 52

All-Hazards Hazard Airlines Manufacturing 52

Plan B Consulting

APRIL 5, 2022

Airlines are required to have plans and procedures in place for dealing with an aircraft crash, as part of their license to operate. A major fire affecting your only manufacturing site. Through good risk management, all the above events should already be identified and plans for dealing with specific events put in place.

All-Hazards 52

All-Hazards Hazard Airlines Manufacturing 52

Pure Storage

MAY 7, 2024

Numerous airlines were compelled to alter their flight schedules, and drivers were faced with long lines at the gas station. When Colonial Pipeline suffered a ransomware attack in 2021, there were fuel shortages in 17 states.

Disaster Recovery 52

Disaster Recovery Business Continuity BCP Continuity Planning 52

Pure Storage

MAY 7, 2024

Numerous airlines were compelled to alter their flight schedules, and drivers were faced with long lines at the gas station. When Colonial Pipeline suffered a ransomware attack in 2021, there were fuel shortages in 17 states.

Disaster Recovery 52

Disaster Recovery Business Continuity BCP Continuity Planning 52

Plan B Consulting

APRIL 2, 2014

This week Charlie writes about the ill-fated Malaysian airliner flight MH370. Both the authorities and airline involved have been heavily criticised for their poor communication with the families of the missing. Most airlines have plans in place for this type of incident and their plans were obviously put into action.

Airlines 52

Airlines Authorization Media Consulting 52

Plan B Consulting

APRIL 2, 2014

This week Charlie writes about the ill-fated Malaysian airliner flight MH370. Both the authorities and airline involved have been heavily criticised for their poor communication with the families of the missing. Most airlines have plans in place for this type of incident and their plans were obviously put into action.

Airlines 52

Airlines Authorization Media Consulting 52

Plan B Consulting

MARCH 22, 2019

This is particularly common for airline’s, as if they experience a crash and there are casualties, they will take all the colourful adverts off the front of their website and only show links to information about the crash. A dark website is a website which is hidden from existing users and only deployed when an incident occurs.

Communications 52

Communications Airlines Advertising Consulting 52

Plan B Consulting

MARCH 22, 2019

This is particularly common for airline’s, as if they experience a crash and there are casualties, they will take all the colourful adverts off the front of their website and only show links to information about the crash. A dark website is a website which is hidden from existing users and only deployed when an incident occurs.

Communications 52

Communications Airlines Advertising Consulting 52

Pure Storage

SEPTEMBER 25, 2023

Contrast this with Pure Storage’s Evergreen architecture that enabled Delta Airlines to upgrade 30 Pure Storage arrays in less than 30 days with no disruption in critical application availability. This approach helped Delta to free up IT resources—both capital and operational—to focus on more strategic projects.

Architecture 64

Architecture Strategic Airlines Financial Services 64

Emergency Planning

MARCH 11, 2020

Based on SARS 2003 and early infection rates, a projection for the effect of Covid-19 on the airlines shows a dip for six to nine months (Pearce 2020). Although we hope that they will be temporary, they may well have some lasting effects. For example, civil aviation is particularly vulnerable.

Pandemic 130

Pandemic Tourism Hospitality Transportation 130

Online Computers

OCTOBER 8, 2021

According to Akamai Security, credential stuffers readily swiped not just bank details and personal data, but even rewards from retail and loyalty programs, such as gas cards, hotel stays, and airline miles. But what exactly is credential stuffing and how does it happen? Read on to learn more. What is credential stuffing?

Banking 52

Banking Airlines Authentication Retail 52

Plan B Consulting

AUGUST 30, 2019

Lesson 8 – The lady involved in this incident said she regularly flies British Airways, as she sees them as a premier brand and would rather pay the extra money than go with a budget airline. Although nobody died or was injured, hearing about BA’s response was a classic example of how not to respond to an incident.

Airlines 52

Airlines Communications Emergency Planning Consulting 52

Plan B Consulting

AUGUST 30, 2019

Lesson 8 – The lady involved in this incident said she regularly flies British Airways, as she sees them as a premier brand and would rather pay the extra money than go with a budget airline. Although nobody died or was injured, hearing about BA’s response was a classic example of how not to respond to an incident.

Airlines 52

Airlines Communications Emergency Planning Consulting 52

Plan B Consulting

APRIL 5, 2022

Airlines are required to have plans and procedures in place for dealing with an aircraft crash, as part of their license to operate. A major fire affecting your only manufacturing site. Through good risk management, all the above events should already be identified and plans for dealing with specific events put in place.

All-Hazards 40

All-Hazards Hazard Airlines Manufacturing 40

Plan B Consulting

DECEMBER 13, 2021

Some organisations, such as airlines and the UK railway system, seem to have a good process in place. They learn from incidents, the information is disseminated through all organisations involved in the industry and they try and make sure that the same incident doesn’t happen again.

Airlines 52

Airlines Continuity Professionals Outage Response Plan 52