Airline FUBAR in 2022
Disaster Zone blog
AUGUST 18, 2022
Airlines are a major component of our transportation system
Airlines Related Topics 
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United Airlines Incident – Some different thoughts!
Plan B Consulting
JUNE 7, 2017
This week Charlie looks at how United Airlines handled their recent scandal and whether PR disasters have a long-term effect on the organisations involved. You cannot have missed the recent coverage of the incident involving a United Airlines passenger. The flight was overbooked, because four United Airlines crew members required last-minute seats. The impact for United Airlines will be in lost reputation and cash.
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United Airlines Incident – Some different thoughts!
Plan B Consulting
JUNE 7, 2017
This week Charlie looks at how United Airlines handled their recent scandal and whether PR disasters have a long-term effect on the organisations involved. You cannot have missed the recent coverage of the incident involving a United Airlines passenger. The flight was overbooked, because four United Airlines crew members required last-minute seats. The impact for United Airlines will be in lost reputation and cash.
The Logistics of Flying People from Place to Place Can Be Broken
Disaster Zone
NOVEMBER 3, 2021
American Airlines had 2,000 flights canceled this past weekend
How Data Can Take Some Hassle Out of Holiday Travel
Pure Storage
DECEMBER 12, 2022
million bags lost by US airlines in 2022, checking a bag can feel like a big leap of faith. Alaska Airlines is allowing customers to purchase electronic bag tags so they can check in their bags via the airline’s mobile app and skip check-in lines entirely.
Contingency Planning for Airports
Business Resilience Decoded
DECEMBER 19, 2019
Episode 35: "Contingency Planning for Airports" with Yumiko Sato of Japan Airlines Co., Business Resilience Decoded: www.drj.com/decoded/ twitter.com/BRDecoded Episode 35: "Contingency Planning for Airports" with Yumiko Sato of Japan Airlines Co.,
Sato - Sakamoto 035
Business Resilience Decoded
DECEMBER 19, 2019
"Contingency Planning for Airports" with Yumiko Sato of Japan Airlines Co., Business Resilience Decoded: www.drj.com/decoded/ twitter.com/BRDecoded "Contingency Planning for Airports" with Yumiko Sato of Japan Airlines Co., and Noriyuki Sakamoto of Tokio Marine & Nichido Risk Consulting Co., Contact Yumiko Sato at: sato.y9yk@jal.com [link]. Contact Noriyuki Sakamoto at: noriyuki.sakamoto@tokiorisk.co.jp [link].
Succeeding Amid Persistent Change as an Autonomous Digital Enterprise
BMC
FEBRUARY 1, 2023
Take Southwest Airlines (SWA) as a cautionary tale. The airline is reacting by providing frequent-flyer points to customers affected, launching a new sale to entice customers to fly with them again, and providing bonuses to impacted employees as part of their apology tour.
Is this the end of Ryanair?
Plan B Consulting
SEPTEMBER 29, 2017
This week Charlie discusses the ongoing incident with Ryanair and whether the damage to the airline’s reputation will result in the failure of the company. There are precedents for major incidents leading to the failure of airlines.
Is this the end of Ryanair?
Plan B Consulting
SEPTEMBER 29, 2017
This week Charlie discusses the ongoing incident with Ryanair and whether the damage to the airline’s reputation will result in the failure of the company. There are precedents for major incidents leading to the failure of airlines.
COVID, Meet Cognitive Bias. CB, Meet COVID. You Two Have Much to Talk About!
Alternative Resiliency Services Corp
APRIL 23, 2020
Two examples are child abductions and airline crashes. Similarly, airline crash odds range from 0.0000185% to 0.0000091%, and more people walk away than we think. Flash ! COVID is in the news! How could it not be? Our world is changed.
31/07/2014 What can we learn from flight MH17?
Plan B Consulting
JULY 31, 2014
Airlines and those who regulate national airlines make a risk assessment on whether airlines should fly over war zones. Malaysia Airlines is owned by the country’s government. Pan Am, the US airline, failed not long after the Lockerbie crash.
31/07/2014 What can we learn from flight MH17?
Plan B Consulting
JULY 31, 2014
Airlines and those who regulate national airlines make a risk assessment on whether airlines should fly over war zones. Malaysia Airlines is owned by the country’s government. Pan Am, the US airline, failed not long after the Lockerbie crash.
27/03/2015 A Threat From Within
Plan B Consulting
MARCH 27, 2015
Watching Channel 4 News, it appears that some airlines such as British Airways had already recognised that this was a threat. A number of airlines have now announced that they are going to follow the British Airways procedure.
27/03/2015 A Threat From Within
Plan B Consulting
MARCH 27, 2015
Watching Channel 4 News, it appears that some airlines such as British Airways had already recognised that this was a threat. A number of airlines have now announced that they are going to follow the British Airways procedure.
Boeing is doing crisis management all wrong – here’s what a company needs to do to restore the public’s trust
Marketpoint Recall
MARCH 26, 2019
On March 10, Ethiopian Airlines flight ET302 crashed outside Addis Ababa shortly after takeoff, killing all 157 passengers on board. That narrative is being pushed by other airlines, media, employees and airplane safety advocates like Captain Chesley “Sully” Sullenberger.
PagerDuty Ecosystem Highlights at AWS re:Invent 2022 – Check Out Our Partnerships, AWS Integrations, and Win Prizes! by May Tong
PagerDuty
NOVEMBER 17, 2022
Collect stamps from each booth for a chance to win prize bundles, including Amazon, Airbnb, and airline gift cards, Nintendo Switch Lites, and more! This blog was co-authored by Carrie Lacina and May Tong from Technology Ecosystem. Are you attending AWS re:Invent this year?
Why We Exercise Part 2 of 2
Erwood Group
APRIL 7, 2022
Several years ago, I was consulting for a major airline assisting some of the IT teams to develop Disaster Recovery Plans, getting them to move beyond tabletop walkthroughs and doing “functional” exercises, as well as documenting the exercise to get credit during an audit.
The British Airways IT Outage – An Alternative View
Plan B Consulting
JUNE 7, 2017
Many are asking why the airline didn’t have backup systems, where their planning for this type of event was and why the plan hadn’t been exercised, as this would have greatly improved their response. British Airways is a reasonably well-run airline and their profits last year were twice of similar sized airlines, so they must be doing something right. This week Charlie discusses the recent British Airways IT disaster and how the incident was handled by the organisation.
The British Airways IT Outage – An Alternative View
Plan B Consulting
JUNE 7, 2017
Many are asking why the airline didn’t have backup systems, where their planning for this type of event was and why the plan hadn’t been exercised, as this would have greatly improved their response. British Airways is a reasonably well-run airline and their profits last year were twice of similar sized airlines, so they must be doing something right. This week Charlie discusses the recent British Airways IT disaster and how the incident was handled by the organisation.
02/04/2014 Mystery of flight MH370
Plan B Consulting
APRIL 2, 2014
This week Charlie writes about the ill-fated Malaysian airliner flight MH370. Both the authorities and airline involved have been heavily criticised for their poor communication with the families of the missing.
02/04/2014 Mystery of flight MH370
Plan B Consulting
APRIL 2, 2014
This week Charlie writes about the ill-fated Malaysian airliner flight MH370. Both the authorities and airline involved have been heavily criticised for their poor communication with the families of the missing.
Scenario-specific Crisis Level Plans
Plan B Consulting
APRIL 5, 2022
Airlines are required to have plans and procedures in place for dealing with an aircraft crash, as part of their license to operate. This week, Charlie discusses why scenario-specific plans are an important addition to business continuity plans.
Scenario-specific Crisis Level Plans
Plan B Consulting
APRIL 5, 2022
Airlines are required to have plans and procedures in place for dealing with an aircraft crash, as part of their license to operate. This week, Charlie discusses why scenario-specific plans are an important addition to business continuity plans.
Scenario-specific Crisis Level Plans
Plan B Consulting
APRIL 5, 2022
Airlines are required to have plans and procedures in place for dealing with an aircraft crash, as part of their license to operate. This week, Charlie discusses why scenario-specific plans are an important addition to business continuity plans.
Highlights from Pure//Accelerate techfest22
Pure Storage
JUNE 16, 2022
In one of the most memorable moments of the event, Rene Lopez, Managing Director, Infrastructure, Delta Airlines, went wonderfully off script, sharing his real-world perspective on Evergreen. . “I
The discerning customer
arunpraka shray
JANUARY 28, 2020
The Lead cabin attendant knew that her airline served French press to this class of pax, but no green tea.
Compass 2022 Key Takeaways: Charting a New Course for Operational Resilience
Fusion Risk Management
JUNE 27, 2022
Whether evaluating a bank , an airline, or a store, customers want and need a provider that can deliver on their brand promise through any disruption. Compass Customer Summit Series.
Duty of Care for Business Travelers
everbridge
FEBRUARY 23, 2022
Since 2020, airline travel has declined with thousands of canceled flights and hundreds of grounded planes. Business travel has long been essential to organizations looking to triumph across national and international landscapes.
Verisimilitude and its Importance in Exercises
Plan B Consulting
JANUARY 17, 2022
My inspiration for this was the pictures of Dr. David Dao being dragged off a United Airlines plane in April 2017 which went viral. In today’s bulletin, Charlie explains how he creates excellent exercises for organisations to use and play out using verisimilitude.
Verisimilitude and its Importance in Exercises
Plan B Consulting
JANUARY 17, 2022
My inspiration for this was the pictures of Dr. David Dao being dragged off a United Airlines plane in April 2017 which went viral. In today’s bulletin, Charlie explains how he creates excellent exercises for organisations to use and play out using verisimilitude.
Using Dark Websites for Crisis Communication – Three Case Studies
Plan B Consulting
MARCH 22, 2019
This is particularly common for airline’s, as if they experience a crash and there are casualties, they will take all the colourful adverts off the front of their website and only show links to information about the crash.
Using Dark Websites for Crisis Communication – Three Case Studies
Plan B Consulting
MARCH 22, 2019
This is particularly common for airline’s, as if they experience a crash and there are casualties, they will take all the colourful adverts off the front of their website and only show links to information about the crash.
How Formula 1 Car Sensors Create Data at Every Turn
Pure Storage
DECEMBER 20, 2021
Similar to an airline pilot running a pre-flight checklist, pre-race sensor tests are performed by a data engineer, including calibration checks and tuning for conditions of each track.
Verisimilitude and its Importance in Exercises
Plan B Consulting
JANUARY 17, 2022
My inspiration for this was the pictures of Dr. David Dao being dragged off a United Airlines plane in April 2017 which went viral. In today’s bulletin, Charlie explains how he creates excellent exercises for organisations to use and play out using verisimilitude.
Baltimore City Council Votes to Approve Extreme Ban on Facial Recognition
Security Industry Association
JUNE 8, 2021
The joint letter came on the heels of a request to President Biden from the airline, travel, security and biometrics sectors, as well as the U.S. SILVER SPRING, Md. –
Storm Arwen: Lessons Re-Identified?
Plan B Consulting
DECEMBER 13, 2021
Some organisations, such as airlines and the UK railway system, seem to have a good process in place. This week Charlie discusses Storm Arwen, the cycle of lessons following an incident and why business continuity professionals need to keep an eye on incidents at all times.
Storm Arwen: Lessons Re-Identified?
Plan B Consulting
DECEMBER 13, 2021
Some organisations, such as airlines and the UK railway system, seem to have a good process in place. This week Charlie discusses Storm Arwen, the cycle of lessons following an incident and why business continuity professionals need to keep an eye on incidents at all times.
Storm Arwen: Lessons Re-Identified?
Plan B Consulting
DECEMBER 13, 2021
Some organisations, such as airlines and the UK railway system, seem to have a good process in place. This week Charlie discusses Storm Arwen, the cycle of lessons following an incident and why business continuity professionals need to keep an eye on incidents at all times.
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