Plan B Consulting

JUNE 7, 2017

I noticed, with slight amusement, that every business continuity and IT armchair pundit have taken to social media to express their outrage. British Airways is a reasonably well-run airline and their profits last year were twice of similar sized airlines, so they must be doing something right.

Outage 52

Outage Airlines Travel Backup 52

Plan B Consulting

APRIL 5, 2022

This week, Charlie discusses why scenario-specific plans are an important addition to business continuity plans. Firstly, rewriting the Business Continuity Institutes’, ‘ Good Practice Guidelines ’ (GPG). Over the last couple of months, I have been part of the team working on two different standards.

All-Hazards 52

All-Hazards Hazard Airlines Manufacturing 52

Plan B Consulting

APRIL 5, 2022

This week, Charlie discusses why scenario-specific plans are an important addition to business continuity plans. Firstly, rewriting the Business Continuity Institutes’, ‘ Good Practice Guidelines ’ (GPG). Over the last couple of months, I have been part of the team working on two different standards.

All-Hazards 40

All-Hazards Hazard Airlines Manufacturing 40

Plan B Consulting

JULY 31, 2014

Airlines and those who regulate national airlines make a risk assessment on whether airlines should fly over war zones. In your business continuity plans, what assumptions have you made and in light of this incident will you be revisiting them? Malaysia Airlines is owned by the country’s government.

Airlines 52

Airlines Government Travel Continuity Planning 52

Plan B Consulting

JULY 31, 2014

Airlines and those who regulate national airlines make a risk assessment on whether airlines should fly over war zones. In your business continuity plans, what assumptions have you made and in light of this incident will you be revisiting them? Malaysia Airlines is owned by the country’s government.

Airlines 52

Airlines Government Travel Continuity Planning 52

Plan B Consulting

DECEMBER 13, 2021

This week Charlie discusses Storm Arwen, the cycle of lessons following an incident and why business continuity professionals need to keep an eye on incidents at all times. Some organisations, such as airlines and the UK railway system, seem to have a good process in place. I almost managed to completely miss Storm Arwen.

Airlines 52

Airlines Continuity Professionals Outage Government 52

Plan B Consulting

DECEMBER 13, 2021

This week Charlie discusses Storm Arwen, the cycle of lessons following an incident and why business continuity professionals need to keep an eye on incidents at all times. Some organisations, such as airlines and the UK railway system, seem to have a good process in place. I almost managed to completely miss Storm Arwen.

Airlines 52

Airlines Continuity Professionals Outage Government 52

Plan B Consulting

DECEMBER 13, 2021

This week Charlie discusses Storm Arwen, the cycle of lessons following an incident and why business continuity professionals need to keep an eye on incidents at all times. Some organisations, such as airlines and the UK railway system, seem to have a good process in place. I almost managed to completely miss Storm Arwen.

Airlines 40

Airlines Continuity Professionals Business Continuity Outage 40

Plan B Consulting

JANUARY 17, 2022

Learn how to engage your employees and create memorable business continuity exercises. My inspiration for this was the pictures of Dr. David Dao being dragged off a United Airlines plane in April 2017 which went viral.

Hospitality 59

Hospitality Airlines Media Travel 59

Plan B Consulting

JANUARY 17, 2022

Learn how to engage your employees and create memorable business continuity exercises. My inspiration for this was the pictures of Dr. David Dao being dragged off a United Airlines plane in April 2017 which went viral.

Hospitality 45

Hospitality Airlines Media Travel 45

Plan B Consulting

JANUARY 17, 2022

Learn how to engage your employees and create memorable business continuity exercises. My inspiration for this was the pictures of Dr. David Dao being dragged off a United Airlines plane in April 2017 which went viral.

Hospitality 52

Hospitality Airlines Media Travel 52

Plan B Consulting

AUGUST 24, 2018

This week Charlie looks at Brexit and the role of the business continuity manager. Instead, I thought I would address the following question: When the government provides information about a threat and the measures which we as citizens or as businesses are expected to take, what is the role of the business continuity manager?

Airlines 52

Airlines Logistics Government Capacity 52

Plan B Consulting

AUGUST 24, 2018

This week Charlie looks at Brexit and the role of the business continuity manager. Instead, I thought I would address the following question: When the government provides information about a threat and the measures which we as citizens or as businesses are expected to take, what is the role of the business continuity manager?

Airlines 52

Airlines Logistics Government Capacity 52

Plan B Consulting

DECEMBER 7, 2018

So, the first lesson is that if you are a hotel chain, airline or travel booking service, you are at an increased risk of being hacked by government intelligence services. This was the information held on the website and is great value to an intelligence service, as it is an easy way to keep tabs on the key people they are interested in.

Travel 52

Travel Publishing Airlines Communications 52

Plan B Consulting

DECEMBER 7, 2018

So, the first lesson is that if you are a hotel chain, airline or travel booking service, you are at an increased risk of being hacked by government intelligence services. Your Business Continuity Book Recommendations. These organisations need to take additional precautions in response to this increased risk.

Travel 52

Travel Publishing Airlines Communications 52

Plan B Consulting

JANUARY 11, 2019

I can understand that it is difficult to communicate accurate information to airport customers when you don’t know how long the delay is going to be, when there are multiple airlines involved and the message needs to be repeated frequently for the public.

Airlines 40

Airlines All-Hazards Mitigation Hazard 40

Plan B Consulting

JANUARY 11, 2019

I can understand that it is difficult to communicate accurate information to airport customers when you don’t know how long the delay is going to be, when there are multiple airlines involved and the message needs to be repeated frequently for the public.

Airlines 40

Airlines All-Hazards Mitigation Hazard 40

Plan B Consulting

JULY 28, 2017

They could be developed in response to single points of failure e.g. the organisations call centre is housed in one building, typical incidents for the industry such as a plane crash for an airline or good practice contingency plans such as disaster recovery plans dealing with the loss of an IT application or datacentre.

Response Plan 52

Response Plan Airlines Continuity Planning Business Continuity 52

Plan B Consulting

JULY 28, 2017

They could be developed in response to single points of failure e.g. the organisations call centre is housed in one building, typical incidents for the industry such as a plane crash for an airline or good practice contingency plans such as disaster recovery plans dealing with the loss of an IT application or datacentre.

Response Plan 52

Response Plan Airlines Continuity Planning Business Continuity 52

Plan B Consulting

NOVEMBER 29, 2019

I have developed crisis management plans, emergency plans and business continuity plans at all levels, for a multitude of different organisations and industries. United Airlines when they dragged a passenger, David Dao Duy Anh, off one of their planes, were only able to get the story of the front page by compensating him.

Communications 40

Communications Media Crisis Management Airlines 40

Plan B Consulting

NOVEMBER 29, 2019

I have developed crisis management plans, emergency plans and business continuity plans at all levels, for a multitude of different organisations and industries. United Airlines when they dragged a passenger, David Dao Duy Anh, off one of their planes, were only able to get the story of the front page by compensating him.

Communications 40

Communications Media Crisis Management Airlines 40