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An Old Threat Returns…Computer Outage

Plan B Consulting

I think with cyber threats and power outages being the focus of the moment, occupying us business continuity folks, we have forgotten about a good old threat: the computer outage. If air flights only ran from 9-5, then airlines could do some evening work to catch up. Can airlines ever provide enough information?

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Leading by (Bad) Example: Companies in the News Show What Not to Do 

MHA Consulting

Two of the latest are Ticketmaster and Southwest Airlines. Alternately, they might acknowledge the possibility of outages but resist investing in BC on the theory that their people are good enough to improvise their way out of trouble if anything does go wrong. This led to a delay of almost 2,000 Southwest flights.

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The British Airways IT Outage – An Alternative View

Plan B Consulting

Many are asking why the airline didn’t have backup systems, where their planning for this type of event was and why the plan hadn’t been exercised, as this would have greatly improved their response. The post The British Airways IT Outage – An Alternative View appeared first on PlanB Consulting.

Outage 52
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The British Airways IT Outage – An Alternative View

Plan B Consulting

Many are asking why the airline didn’t have backup systems, where their planning for this type of event was and why the plan hadn’t been exercised, as this would have greatly improved their response. The post The British Airways IT Outage – An Alternative View appeared first on PlanB Consulting.

Outage 52
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How Data Can Take Some Hassle Out of Holiday Travel

Pure Storage

million bags lost by US airlines in 2022, checking a bag can feel like a big leap of faith. Alaska Airlines is allowing customers to purchase electronic bag tags so they can check in their bags via the airline’s mobile app and skip check-in lines entirely. Airlines are also trying to take the guesswork out of layovers.

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Planning to Fail: 10 Common Mistakes Companies Make with Their BC Plans

MHA Consulting

Related on MHA Consulting: Sounds Like a Plan: The Elements of a Modern Recovery Plan Everyone reading this blog will know that the business continuity (BC) recovery plan is something organizations create to help them quickly restore their essential operations in the event of an outage, minimizing the impact on the company.

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Storm Arwen: Lessons Re-Identified?

Plan B Consulting

There have been power outages where people have been off power for a similar length of time and subsequent enquiries with their recommendations have taken place, but nothing seems to improve and we suffer in the same way again. Some organisations, such as airlines and the UK railway system, seem to have a good process in place.