Leading by (Bad) Example: Companies in the News Show What Not to Do
MHA Consulting
JULY 7, 2023
Two of the latest are Ticketmaster and Southwest Airlines. Alternately, they might acknowledge the possibility of outages but resist investing in BC on the theory that their people are good enough to improvise their way out of trouble if anything does go wrong. This led to a delay of almost 2,000 Southwest flights.
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