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Customer Centric Resilience in Account Management

Fusion Risk Management

Account Management. Thankfully, the wealth of resources that we have available to our customers along with the warmth and openness of our customer community truly makes my role as an Account Manager at Fusion unique.

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Unitrends is Hiring Channel Account Managers

ChannelBloom

Position Description: The Channel Account Manager is responsible for aiding in identifying, developing, and expanding relationships with resellers with their Regional Senior Channel Account Manager. Account Executives, Regional Directors, and Sales Development. Manage existing partners and recruit new partners for sales growth. Coordinate with partners to identify key sales opportunities to generate revenue; account mapping.

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Protect your apps from nefarious attacks with Citrix ADC

Citrix

This blog post was coauthored by Robert Reilly, Senior Technical Account Manager at Citrix. The effect that hackers and malware are having on the economy has never been as significant as it is today.

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Beverly Farm Foundation’s Timely Communication Provides Parental Peace of Mind

everbridge

Everbridge provides its Critical Event Management (CEM) software service to Beverly Farm pro-bono, and Beverly Farm uses Everbridge to communicate with residents’ parents.

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The Importance of Customer Care at Fusion

Fusion Risk Management

Account Management. One of our essential customer-facing teams at Fusion is our Account Management team. The Customer Success Manager is the client’s primary point of contact following implementation and serves as the client’s voice within Fusion.

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Takeda Becomes First to Earn Diamond Tier Status for Best in Resilience™ Certification

everbridge

This designation recognizes Takeda for employing “best in class” Critical Event Management (CEM) processes and technologies to power organizational resilience.

Travel 57
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The Risks that Manufacturing Firms are Facing and the Impact that Follows

Fusion Risk Management

But they are also looking to alternate resources to avoid depleting natural resources and are getting better at managing their waste. The post The Risks that Manufacturing Firms are Facing and the Impact that Follows appeared first on Fusion Risk Management

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Fusion’s Product Innovations for Winter 2021

Fusion Risk Management

Please contact your Fusion account manager! The post Fusion’s Product Innovations for Winter 2021 appeared first on Fusion Risk Management At Fusion, we remain focused on developing and enhancing technology that puts customer experience at the forefront of innovation.

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Now You can Invoke PagerDuty Rundeck Actions Within the PagerDuty Slack Integration by Joseph Mandros

PagerDuty

Additionally, you can contact your account manager or request a demo today. Collaboratively diagnose problems to resolve incidents faster.

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Four Ways to Enhance Your BIAs

Fusion Risk Management

To learn more about how Fusion can help improve your BIA process, contact your Account Manager or request a demo today! The post Four Ways to Enhance Your BIAs appeared first on Fusion Risk Management

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Empowering Customers on Their Resilience Journey with a New Model of Compliance

Fusion Risk Management

The big “C” in GRC (Governance, Risk, and Compliance), the end-to-end policy management, the standalone compliance solution – otherwise known as the old model of compliance – is not integrated into operational resilience.

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What’s New: Automation Actions in the PagerDuty Application for Zendesk by Carrie Lacina

PagerDuty

It allows agents to spend more time building and managing customer relationships. Additionally, you can contact your account manager or request a demo today. A Shift in Customer Expectations.

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Untapped Opportunity & Value-Added Service: Residential Shred Bags

Prism International

Hundeby-DeVries, CSDS is an Account Manager for DeVries Business Services. DeVries Business Services offers comprehensive records and information management and commercial moving and courier services to clients in Spokane and around Eastern Washington and Western Idaho.

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The Importance of Building a Culture of Trust and Compliance

Fusion Risk Management

As risk professionals, we talk a lot about building a culture of accountability and promoting our core values of integrity and trust. Those of us who are deeply passionate about managing risk fundamentally understand that it is our own personal reputation at stake.

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Managing Cyberthreats to Combat Ransomware Part 3: Cybersecurity Frameworks

Zerto

As we continue with our third and final blog in this series on managing cyberthreats, we’ll explore frameworks from the National Institute of Standards & Technology and Center for Internet Security, which together provide time-tested knowledge and best practices used to combat ransomware.

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SIA New Member Profile: Credo Cyber Consulting LLC

Security Industry Association

The company is headquartered in the New York metropolitan area and works with regional, national and global accounts. AK : Managed services will become the new face of the security industry as we know it.

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Introducing Fusion’s Dynamic Response Console

Fusion Risk Management

Please contact your Account Manager to learn more about how to start using Dynamic Response Console. The post Introducing Fusion’s Dynamic Response Console appeared first on Fusion Risk Management Disruption is becoming business as usual.

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What’s New: Updates to Mobile, PagerDuty® Process Automation Software & PagerDuty® Runbook Automation, and More! by Vera Chan

PagerDuty

Create and Manage Maintenance Windows Through the PagerDuty Mobile App. Users can now integrate with multiple clusters in a given region, making it easier to manage ECS Tasks across larger environments. Required Permissions: Admins or Account Owners can migrate an entire account.

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Preparation Continues for the Digital Operational Resilience Act

Fusion Risk Management

The old way of managing risk and resilience programs is no longer effective or efficient, and regulators have taken note. Risk Management. To meet the DORA’s standards, firms must update their technology risk management governance. Supply Chain Management and Third-Party Risk.

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Democratize Your Team’s Automation Capabilities With PagerDuty® Automation Actions by Joseph Mandros

PagerDuty

If you want to learn more about PagerDuty Automation Actions and how it can help your team save time and money, contact your account manager or learn more today. Let’s face it. Incidents can be expensive— really expensive.

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Operational Resilience in 2023: What Can We Expect?

Fusion Risk Management

ramp up with new teams and leaders or broaden the scope of responsibility within existing teams to implement new internal policies, practices, and tooling to manage principles related to Operational Resilience. appeared first on Fusion Risk Management

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Extending Automation Actions Across the PagerDuty Platform by Joseph Mandros

PagerDuty

Be sure to check out related Automation Actions sessions at PagerDuty Summit: Normalize Automation , Sean Noble, Principal Product Manager, PagerDuty. Reduce Escalations by giving first responders automated diagnostics , Jake Cohen, Senior Product Manager, PagerDuty.

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Introducing Fusion’s New Argos Risk Integration

Fusion Risk Management

Third – party risk management (TPRM) continues to be a focus area for both regulated and non-regulated entities alike in the operational resilience landscape. The Old Model of Third-party Risk Management. Get Started with a Better Way to Manage Third-party Risk.

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A Glimmer of Hope: Resilience at the BCI World Hybrid 2022 Conference

Fusion Risk Management

Request a demo or contact your Fusion account manager or myself via LinkedIn today! . The post A Glimmer of Hope: Resilience at the BCI World Hybrid 2022 Conference appeared first on Fusion Risk Management

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What’s New: Updates to Incident Response, PagerDuty® Process Automation Software & PagerDuty® Runbook Automation, Integrations, and More! by Vera Chan

PagerDuty

This plugin simplifies the management of diagnostics queries. Some benefits of this latest versions are the following: Webhook Extension upgrade to PagerDuty webhooks v3–This upgrade allows extensions to be added at the account level instead of the service level with webhooks v2.

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Fusion’s Product Innovations for Summer 2021  

Fusion Risk Management

Please contact your account manager to learn more. The post Fusion’s Product Innovations for Summer 2021 appeared first on Fusion Risk Management

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Everything You Need to Know About Business Continuity Plans

Erwood Group

Maybe you were asked by your manager or a business owner to create a business continuity plan for the business or department. Crisis Management Levels. This is also a method similar to that in emergency management as All-Hazard planning. Crisis Management Levels.

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Six Key Elements That Help Strengthen Cybersecurity While Working Remotely

Fusion Risk Management

Without SSO (Single Sign-On), it would be a challenge to effectively manage and enforce company security policies across these apps. . A centralized Identity and Access Management (IAM) solution that controls user access to various resources. . Vulnerability and Patch Management.

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What’s New: Updates to PagerDuty® Process Automation Software & PagerDuty® Runbook Automation, Integrations, and More! by Vera Chan

PagerDuty

Enjoy our latest Partner Integrations and Ecosystem updates–including updates to the sidebar in the PagerDuty App for Jira Data Center and transition of support to KTSL to manage the PagerDuty App for BMC Helix/Remedy. Contact your account manager.

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What Is the DOD Cybersecurity Maturity Model Certification?

Security Industry Association

In one noteworthy session , Antoinette King, key account manager at Axis Communications, provided an overview of the U.S. In this video, get an overview of the U.S. Department of Defense’s CMMC and its organization.

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Security Industry Association Announces Winners for the 2022 Denis R. Hébert Identity Management Scholarship

Security Industry Association

Alex Orr of Johnson Controls and Esteban Pastor of ZKTeco will receive $5,000 scholarships to use toward education and professional development in the identity management field. The winners for the 2022 Hebert Scholarship are: Alex Orr, Global Strategic Account Manager, Johnson Controls.

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CIO Resources Library: Three Tools to Achieve IT Resilience

Solutions Review

In practical terms, this means that security isn’t just the responsibility of the CIO or the IT team – it’s the responsibility of Joe in accounting, and Mary in legal, and Peter in marketing, and so on.

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What’s New: Updates to Incident Response, PagerDuty® Process Automation Software & PagerDuty® Runbook Automation, Mobile App Experience, and More! by Vera Chan

PagerDuty

Contact your Account Executive or Customer Success contact to request for the application. That email address will determine what service regions you are in, and what login options have been enabled on your accounts (username/password, or single-sign-on).

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Using Route 53 Private Hosted Zones for Cross-account Multi-region Architectures

AWS Disaster Recovery

This post was co-written by Anandprasanna Gaitonde, AWS Solutions Architect and John Bickle, Senior Technical Account Manager, AWS Enterprise Support. This blog presents an architecture that provides a unified view of the DNS while allowing different AWS accounts to manage subdomains.

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Space Made Simple: How PagerDuty Enabled Loft Orbital to Achieve Incident Response Lift Off by PagerDuty

PagerDuty

He helps build and manage the company’s proprietary ground control software, Cockpit—an all-in-one solution for satellite operations. To learn how PagerDuty can help your organization, contact your account manager or try a 14-day free trial today. The next great space race is on.

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What is Automated Diagnostics and Why Should You Care? by Joseph Mandros

PagerDuty

For more resources about PagerDuty’s Process Automation portfolio, visit this page and get in touch with your account manager today. How do you measure the cost of an incident today?

Alert 67
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Journey to Adopt Cloud-Native Architecture Series: #3 – Improved Resilience and Standardized Observability

AWS Disaster Recovery

To manage the resulting unbalanced traffic, we used the Least Outstanding Request algorithm in Application Load Balancer that distributes the load more uniformly. Manage service limits with Service Quota and adopt Multi-account strategy.

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What’s New: Updates to Incident Response, PagerDuty® Process Automation Software & PagerDuty® Runbook Automation, Mobile App Experience, and More! by PagerDuty

PagerDuty

If your team could benefit from any of these enhancements, be sure to contact your account manager and sign up for a 14-day free trial. We’re excited to announce a new set of updates and enhancements to the PagerDuty Operations Cloud.

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Ultimate Guide to Using ProLaw in the Cloud

LAN Infotech

ProLaw is a Law Practice Management software that has been in use for years. The software provides a platform for you to manage every aspect of your law firm. Client and contact management. Document management. Time and expense management. Case management.

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Field Notes: Protecting Domain-Joined Workloads with CloudEndure Disaster Recovery

AWS Disaster Recovery

For this walkthrough, you should have the following: An AWS account. A CloudEndure Account. For this walkthrough, you should have the following: An AWS account. A CloudEndure Account.