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Customer Centric Resilience in Account Management

Fusion Risk Management

Account Management. Thankfully, the wealth of resources that we have available to our customers along with the warmth and openness of our customer community truly makes my role as an Account Manager at Fusion unique. Risk management and our SaaS solutions are tricky and complex pursuits.

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Extending Automation Actions Across the PagerDuty Platform by Joseph Mandros

PagerDuty

To be ready for anything with increasing digital complexity and dependencies, operations must transform from being manual, rigid, and ticket queue-based, to a continuously improving system that focuses on outcomes and customer experience, delivers operational speed and resilience, and is heavily automated by machine learning and AI.

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Eradicating Change Management Outages with Pure Professional Services

Pure Storage

Recognizing this, Advanced Professional Services plays a crucial role in mitigating these risks and reducing the human element in change management by offering workshops and training.

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What’s New: Updates to Mobile, PagerDuty® Process Automation Software & PagerDuty® Runbook Automation, and More! by Vera Chan

PagerDuty

Contact your account manager We have plenty of migration paths to support this EOL. They’ll cover how PagerDuty helps organizations: Reduce downtime and customer impact with service ownership while enabling teams to drive continuous improvement and innovation. PagerDuty Event Rules End-Of-Life is January 31, 2023.

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How Managed Services Overcome Barriers to Resilience 

everbridge

With managed services, however, the business no longer needs to worry about having the appropriate organizational structure or resources in place to support the CEM tool but rather can rely on 24/7 support to serve as their first line of defense when identifying and responding to active threats.

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Democratize Your Team’s Automation Capabilities With PagerDuty® Automation Actions by Joseph Mandros

PagerDuty

And as service and application development continues to grow in complexity, “time saved” becomes an even more important metric to track, quantify, and continuously improve. The fact of the matter is, your developer organization’s time is just as valuable and important as the business’s bottom line.