Remove category customer-service
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It’s a Sweep…Again! CRN’s ARC Category of Enterprise Network Storage Hardware

Pure Storage

CRN’s ARC Category of Enterprise Network Storage Hardware by Pure Storage Blog It is so rewarding to perform well in reviews by CRN and it feels amazing to learn that Pure Storage has swept an entire category in CRN’s 2023 Annual Report Card (ARC)… again ! It’s a Sweep…Again!

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5 Crisis-Causing Customer Service Mistakes To Avoid

Bernstein Crisis Management

5 Crisis-Causing Customer Service Mistakes To Avoid. One of the best titles I’ve ever seen on a customer service desk nameplate is, “Director of First Impressions.” There’s no way to sugarcoat it, nothing says “we don’t care” like ignoring a customer. Not training (and re-training) customer service staff.

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NexusTek Honored as a Finalist for Microsoft US Partner of the Year Award

NexusTek

The company was honored among a field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. “NexusTek is honored to be included as a finalist for Microsoft’s Partner of the Year Award,” said Bill Wosilius, CEO of NexusTek.

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Pure Sweeps Every Category for CRN’s ARC in Cloud Storage

Pure Storage

It’s always exciting to be recognized by our partners and the industry, especially when Pure Storage’s strategic direction and investments help customers with their business success. Partners grade IT vendors on a total of 21 criteria spanning four areas: product innovation, support, partnership, and managed and cloud services.

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Taking a closer look at The Forrester Wave™: Critical Event Management Platforms, Q4 2023

everbridge

The Everbridge organizational resilience platform delivers better reliability, security, and compliance on a broader scale than any competitor, keeping people safe and organizations running while creating a measurable business advantage for our customers. How can leaders use it to ease their purchasing journeys?

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User-tailored Notifications through the Pure Notification Center

Pure Storage

User-tailored Notifications through the Pure Notification Center by Pure Storage Blog In a world where data management complexity escalates, Pure Storage continues to pioneer with simplicity and innovation. More topics like recommendations for your fleet, latest fleet assessments, updates on self-service upgrade progress, and many more.

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All About BIAs: A Guide to MHA Consulting’s Best BIA Resources

MHA Consulting

We write a lot about BIAs in our blog and ebooks, and no wonder: the business impact analysis is the cornerstone of a sound business continuity program. Customer Service? prompting management to choose the most appropriate quantitative and qualitative impact categories, weighting those impact categories, etc.)