Women in Insurance: Nicole J. Gunderson, Managing Director, Global Insurance Accelerator

Chisel AI

I helped lead the company transition from a consumer-branded payments business to a white-label ACH API platform, while also building the sales and customer success teams to support the B2B SaaS business model.

NexusTek Ranked on Channel Futures 2022 MSP 501


Channel Futures is part of Informa Tech , a market-leading B2B information provider with depth and specialization in ICT sector. June 29, 2022. NexusTek Ranked on Channel Futures 2022 MSP 501—Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide.

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Trending Sources

Top 20 #Backup and Recovery Leaders and Influencers You Need to Follow List – @Channelbloom #18.


Vice President, Corporate Marketing @ Asigra, B2B Marketing Strategist, Book Lover, Movie Buff, Antique Enthusiast and Teacup Collector. Posted on August 10, 2016 by Lauren Cooke in Backup and Recovery Solutions News.

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Net Promoter Score Is as Much about You as It Is about Us

Pure Storage

which puts us in the top 1% of all B2B businesses tracked by Medallia. We’re proud of our NPS and to be among the very best B2B companies in terms of customer experience. Net Promoter Score (NPS) is the industry gold standard for measuring customer experience.

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Breaking Down M365 Cross-Cloud and Cross-Tenant Collaboration

LAN Infotech

Sharing in Microsoft 365 is managed by B2B external collaboration settings at an advanced level. Always ensure that sharing with guests is not disabled in the B2B external collaboration settings. Breaking Down M365 Cross-Cloud and Cross-Tenant Collaboration.

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Travelex – A Crisis Communications Review

Plan B Consulting

The first point to note is that they are both a business-to-business (B2B) and business-to-customer (B2C) organisation. Their B2B involves supplying currency services to a number of banks. I always think that B2C incidents are a lot more difficult to manage than B2B services.

The Digitally ‘Discerning’ Customer

arunpraka shray

Shift from B2B to B2C direct communication : If the customer can boast of ‘I know the CEO of this organization’ is a sure shot loyal and a repeat buyer of the brand. “This issue has be?e?n n escalated as a strong feedback to the concerned team, we will make sure this is not repeated.

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FlashBlade//S and Evergreen: Future-proofing the Next Decade and Beyond

Pure Storage

Back in February, Rob Lee, CTO, Pure Storage, wrote about Why FlashBlade Is Truly Evergreen , and with our recent announcements around FlashBlade//S ® , it should be clear why building storage platforms designed for sustainability and scalability is so critical to our customers.

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Customers Shouldn’t Live with Experience – They Should Love It

Pure Storage

It’s a classic B2B pitfall—and a huge missed opportunity. The company modernizes HR departments by putting B2C ease and innovation into B2B software, transforming disparate functions into value drivers. Let’s face it, it pays to get in touch with your customers’ feelings.

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Enterprise for All Hits All the Right Notes

Pure Storage

This level of simplicity is why our NPS score stands in the top 1% of B2B companies at 83.5. Thomas Edison’s voice was the first recorded sound, captured on the phonograph in 1877, as he recited “Mary Had a Little Lamb.” Ten years later, the forerunner of the modern record was created.

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The changing face of journalism and how it should be reflected in our plans

Plan B Consulting

If these people are going to have an interest in your incident and comment on it then you need to be there, but if you are less than a household name and are a B2B organisation, perhaps very few on Twitter are going to be interested in your incident and so a Twitter presence is less importance. This week I shares my thoughts on the evolution of journalism and how crisis communication plans should be adapted to keep up with the changes.

How To Measure Sales Fitness

Marketpoint Recall

Sales is a numbers game, but it’s deeper than that – 5 percent of B2B leads generated by any marketing activity are usually ready to close. Despite the plethora of martech and sales enablement technologies now on the market, most sales teams are still performing at sub-optimal levels.

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Peter Gillett - CEO of Zuant & Marketpoint Recall Interview

Marketpoint Recall

The ability to conduct business online is a direct result of todays’ advanced technologies – There is virtually no need, even in b2b sales, to meet face-to-face, especially during the early stages building a relationship.

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Prioritize Ransomware Recovery, Not Backup, for Your Modern Data Protection

Pure Storage

Pure’s exceptional customer support is reflected in our Net Promoter Score (NPS) of 83.5 , which is in the top 1% of industry B2B scores. This post is coauthored by Toby Reid. .

New Tech Leader Survey Reveals Why the Time for Real-Time Operations is Now by Vivian Chan


Whether B2B or B2C, modern customer expectations for digital, hybrid, and omnichannel experiences are higher than ever: everything must be seamless and available 24/7, 365 days a year. “Customer obsessed.” Customer-centric.” Customer-first.”

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