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The Great Facebook Outage of 2021: 4 Key Lessons

DRI Drive

4, Facebook suffered one of its longest outages of nearly six hours, which was long enough to majorly disrupt online retail and global communications networks and create panic and confusion among users. The post The Great Facebook Outage of 2021: 4 Key Lessons appeared first on DRI Drive.

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All Outages Like British Air are ALWAYS Human Error!

Alternative Resiliency Services Corp

Humans conflate Availability with Contingency Many outages are caused or exacerbated because ‘fail-proof’ systems failed. In the outage described above, the IT organization response was delayed by almost two hours and was initially sluggish. Machines do not have hubris.

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Leading by (Bad) Example: Companies in the News Show What Not to Do 

MHA Consulting

Related on MHA Consulting: The Art of Explaining: MHA’s Best Crisis Communications Resources We business continuity professionals spend a lot of time telling our colleagues and clients about the negative impacts an organization can experience if it gives short shrift to the need to become resilient and plan for outages.

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How Business Continuity Strategy and Critical Communications Help Manufacturers Protect Workers and Facilities

On Solve

Here are five ways manufacturing companies can get the most out of a business continuity program with the help of a critical communications product. A critical communications system with mass notification capability can enable your organization to maintain essential business functions and avoid a lapse in service or production.

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Winter safety tips for employees in private and public sectors 

everbridge

Use multi-modal communication strategies Develop a plan to stay in touch with affected individuals before, during, and after a winter storm. This includes utilizing various communication channels such as email, SMS, phone calls, and social media updates to keep everyone informed and safe.

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Business Continuity Planning for the Retail Industry

everbridge

Utility outages. For example, transparent communication can increase customer satisfaction during a crisis. Planning to leverage the proper communication tools throughout the lifespan of a disruption allows retailers to guide customers through the situation with grace. Cyberattacks. Interruption of shipping services.

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APAC Retrospective, Part 2: Mobilise: From Signal to Action by David Ridge

PagerDuty

Additionally, streamlining incident status updates with appropriate detail for each persona enhances communication effectiveness, allowing the organisation to manage the narrative and keep all parties reliably informed. This is where our ever increasing circles of communication come into play.

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