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How Shall We Communicate Risk in an Era of ‘Manufactured Reality’?

Emergency Planning

I end this set of reflections with two models that are intended to show how reality is created by the power of perceptions and their transformation into shared opinions through socialisation using the powerful new tools that are available in modern mass communication, particularly social media. The Free Press, Glencoe, Illinois, p.

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Are You Protecting Your Reputation With A Plan?

Bernstein Crisis Management

As someone who’s seen it first-hand many times, I’ll guarantee those with prior planning and preparedness spend less money, lose less customers, generate less negative media coverage, and generally get back to ‘business as usual’ much more quickly than those without. Communications protocols.

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Covid-19: Elements of a Scenario

Emergency Planning

Therefore, the world community must take action immediately." difficulties associated with procuring reliable, intelligible information being in the wrong place at the wrong time general uncertainty in the evolution of the epidemic These, then, are the possible building blocks of scenarios that could be used for future planning.

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The Art of Explaining: MHA’s Best Crisis Communications Resources    

MHA Consulting

The rise of the internet and social media has made crisis communications more challenging—and more critical—than ever. In today’s post, we’ll list and link to some of MHA’s best-ever resources on the art of communicating during a crisis. We’ve written a lot about crisis communications over the years.

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Common Misconceptions about Disaster

Emergency Planning

Myth 16: The mass media create an accurate picture of the disasters on which they report. Reality: There is a pervasive tendency for the media to exaggerate and distort disaster-related information. In strict terms the mass movements in question are flow-slides, not quite the 'mudslides' beloved of the mass media.

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How to prepare your business to deal with an emergency this summer

CCEM Strategies

And on the digital front, technology interruptions not only reduce productivity, they can also pose risks to the confidentiality of your intellectual property and impact your reputation if your customer can’t access you through your website or social media.

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Working in a Hybrid World – The Future of Incident & Crisis Management Rooms

Plan B Consulting

When I first started as an Emergency Planning Manager at Anglian Water in 1995, one of my first tasks was to put together an incident management room. They should be short sharp meetings so that there is time to have conversations, communicate with stakeholders and carry out actions between meetings.