Bernstein Crisis Management

NOVEMBER 2, 2022

The post 5 Crisis-Causing Customer Service Mistakes To Avoid appeared first on Bernstein Crisis Management. Regularly try using your various contact methods as a customer might to make sure they’re actually functional. Not giving customer service staff sufficient tools for spot resolutions. The BCM Blogging Team.

BCM 113

BCM Crisis Management Evaluation Authorization 113

Solutions Review

FEBRUARY 4, 2022

Book Title: Business Continuity and Disaster Recovery for InfoSec Managers. OUR TAKE: Authors John Rittinghouse and James F. Book Title: Emergency Management Exercises: From Response to Recovery: Everything You Need to Know to Design a Great Exercise. Book Title: Manager’s Guide to ISO 22301. ” GO TO BOOK.

Disaster Recovery 98

Disaster Recovery Management Crisis Management Business Continuity 98

Plan B Consulting

OCTOBER 6, 2021

We have been proudly working with WEB Aruba to help them create crisis management plans and run exercises. This week, the Crisis Management Department at WEB organized a rationing plan exercise. The WEB Crisis Management Department reflects on a very fruitful rationing exercise plan.

Tourism 52

Tourism Crisis Management Sports Authorization 52

Plan B Consulting

OCTOBER 6, 2021

We have been proudly working with WEB Aruba to help them create crisis management plans and run exercises. This week, the Crisis Management Department at WEB organized a rationing plan exercise. The WEB Crisis Management Department reflects on a very fruitful rationing exercise plan.

Tourism 52

Tourism Crisis Management Sports Authorization 52

everbridge

OCTOBER 10, 2022

One leader reflected on the importance of senior management making resilience a priority. You need to address this from the top management so that you have the help of this authority to prioritise [resilience].”. – IT Risk Domain Expert, Leading French Commodity Firm. Another recognized the difficulty in securing funding.

Resilience 116

Resilience Management Corporate Governance Crisis Management 116

Business Resilience Decoded

AUGUST 10, 2023

Do you have clear lines of authority and succession defined? What is your organization’s public information system, and do you have a crisis communications team or point of contact? Do you have clear lines of authority and succession defined? Track your implementation. Track your implementation.

Resilience 36

Resilience Disaster Recovery Sports Media 36

Business Resilience Decoded

SEPTEMBER 30, 2022

Author and business resilience expert Michele Turner talks with us about a framework you can use in your personal life. Michele Turner is an Amazon bestselling author as well as the global senior director – deputy chief continuity and resilience officer at Expedia Group. That being said, how prepared are you for personal disasters?

Business Continuity 36

Business Continuity Disaster Recovery Sports Authorization 36

Business Resilience Decoded

SEPTEMBER 29, 2022

Author and business resilience expert Michele Turner talks with us about a framework you can use in your personal life. Michele Turner is an Amazon bestselling author as well as the global senior director – deputy chief continuity and resilience officer at Expedia Group. That being said, how prepared are you for personal disasters?

Business Continuity 36

Business Continuity Disaster Recovery Sports Authorization 36

Castellan

SEPTEMBER 21, 2022

Crisis management. Take for example one of the current most highly publicized changes, the United Kingdom’s Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA)’s new requirement that financial services organizations comply with new operational resilience regulations. Business continuity.

Resilience 52

Resilience Financial Services Disaster Recovery Business Continuity 52

BryghtPath

MARCH 14, 2022

A transportation authority. A food processing chain. A fuel pipeline system. A police department. These are some of the larger targets hit with ransomware attacks in the U.S. so far in 2021.

Transportation 97

Transportation Authorization Consulting Disaster Recovery 97

Business Resilience Decoded

OCTOBER 6, 2022

5 metrics to examine for business resilience include: Program Management: Examine the program coordinator role – what does this role entail? Are you looking at laws and authorities that your program may be required to follow? Do you have clear lines of authority and succession defined?

Resilience 36

Resilience Disaster Recovery Evaluation Sports 36

Business Resilience Decoded

OCTOBER 6, 2022

5 metrics to examine for business resilience include: Program Management: Examine the program coordinator role – what does this role entail? Are you looking at laws and authorities that your program may be required to follow? Do you have clear lines of authority and succession defined?

Resilience 36

Resilience Disaster Recovery Evaluation Sports 36

Business Resilience Decoded

SEPTEMBER 29, 2022

Author and business resilience expert Michele Turner talks with us about a framework you can use in your personal life. Michele Turner is an Amazon bestselling author as well as the global senior director – deputy chief continuity and resilience officer at Expedia Group. That being said, how prepared are you for personal disasters?

Business Continuity 28

Business Continuity Disaster Recovery Sports Authorization 28

Business Resilience Decoded

DECEMBER 16, 2021

This week Vanessa talks cybersecurity with Mark Sangster, vice president of industry security strategies at eSentire and the author of “No Safe Harbor: The Inside Truth About Cybercrime and How to Protect Your Business.” He is also the author of “No Safe Harbor: The Inside Truth About Cybercrime and How to Protect Your Business.”

Disaster Recovery 36

Disaster Recovery Sports Authorization Media 36

Business Resilience Decoded

DECEMBER 16, 2021

This week Vanessa talks cybersecurity with Mark Sangster, vice president of industry security strategies at eSentire and the author of “No Safe Harbor: The Inside Truth About Cybercrime and How to Protect Your Business.” He is also the author of “No Safe Harbor: The Inside Truth About Cybercrime and How to Protect Your Business.”

Disaster Recovery 36

Disaster Recovery Sports Authorization Media 36

Business Resilience Decoded

MARCH 24, 2022

and co-authored “Adaptive Business Continuity: A New Approach.” Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security.

Business Continuity 36

Business Continuity Disaster Recovery Sports Media 36

Business Resilience Decoded

MARCH 24, 2022

and co-authored “Adaptive Business Continuity: A New Approach.” Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security.

Business Continuity 36

Business Continuity Disaster Recovery Sports Media 36

Business Resilience Decoded

MARCH 24, 2022

and co-authored “Adaptive Business Continuity: A New Approach.” Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security.

Business Continuity 36

Business Continuity Disaster Recovery Sports Media 36

Business Resilience Decoded

OCTOBER 6, 2022

Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at [link] 5 metrics to examine for business resilience include: Program Management: Examine the program coordinator role – what does this role entail? Do you have clear lines of authority and succession defined?

Resilience 28

Resilience Disaster Recovery Evaluation Sports 28

FEI

OCTOBER 14, 2020

In 1945, author and holocaust survivor Victor Frankl discussed the importance of hope in Man’s Search for Meaning. FEI’s crisis management and employee assistance programs are designed to meet the needs and recovery efforts of individuals, community groups and families following any kind of crisis event.

Pandemic 52

Pandemic Crisis Management Authorization Consulting 52

Fusion Risk Management

MAY 12, 2022

In mapping all the important business services, many resilience managers reported finding themselves overwhelmed by the amount of data that required capture and analysis. It can be said that many crisis managers have their fingers crossed for a quiet summer.

Failover 52

Failover Resilience Crisis Management Mitigation 52

Marketpoint Recall

MARCH 20, 2018

Build up a seamless workflow, from notifications to responses and follow-up to make managing recall communications much simpler. Accurate Reporting Did you know recall authorities request companies dealing with a recall to submit status reports, usually every 2 to 4 weeks depending on the urgency of the recall?

Authorization 52

Authorization Communications Management Security 52

Bernstein Crisis Management

FEBRUARY 11, 2021

This blog entry, jointly with Bernstein Crisis Management, will share some of those experiences and best practices. They are a natural outgrowth of crisis management imperatives at the C-Suite level of well-run companies, often addressing such non-cyber subjects as product recalls, natural disasters and workplace violence.

Response Plan 130

Response Plan Crisis Management Advertising Outsourcing 130

Plan B Consulting

FEBRUARY 11, 2022

If you are in a position of power and authority and you abuse the position, then deference accorded will not protect you. ” The club’s decision led to the author, Val McDermid, alongside a number of other sponsors, withdrawing their sponsorships. But first and foremost, this was a football-related decision.”

Fashion 52

Fashion Authorization Travel Manufacturing 52

Plan B Consulting

FEBRUARY 11, 2022

If you are in a position of power and authority and you abuse the position, then deference accorded will not protect you. ” The club’s decision led to the author, Val McDermid, alongside a number of other sponsors, withdrawing their sponsorships. The cover-up always kills you not the initial crime.

Fashion 52

Fashion Authorization Travel Manufacturing 52

Risk Management Monitor

MARCH 3, 2022

Sanctions will change in response to security and political developments over the coming weeks and months, so it is important to stay informed of any communications from authorities.

Banking 58

Banking Management Insurance Insurance 58

Plan B Consulting

SEPTEMBER 28, 2018

This week I have been reviewing the level of emergency response, business continuity and crisis management of a utility in the Caribbean. Weeks and months of the authors life all for nothing! Charlie discusses the importance of quality over quantity when it comes to business continuity documents.

Consulting 40

Consulting Business Continuity Emergency Response Emergency Response 40

Plan B Consulting

SEPTEMBER 28, 2018

This week I have been reviewing the level of emergency response, business continuity and crisis management of a utility in the Caribbean. Weeks and months of the authors life all for nothing! Charlie discusses the importance of quality over quantity when it comes to business continuity documents.

Consulting 40

Consulting Business Continuity Emergency Response Emergency Response 40

On Solve

DECEMBER 21, 2021

As a director of Enterprise Risk Management, the author was planning for a large, new water project in Eastern Congo. Activation of the Crisis Management Team (CMT). a port disruption is not relevant for a travel manager, but may be crucial to a supply chain manager.) Many risks are unrelated. Monitoring.

Risk Management 52

Risk Management Management Travel Scenario Planning 52

Security Industry Association

NOVEMBER 16, 2023

Enhanced training and education: Security personnel and staff might receive specialized training on emerging threats, crisis management and techniques to deescalate potentially volatile situations, ensuring a safer environment for all. The post SIA New Member Profile: IXP Corporation appeared first on Security Industry Association.

All-Hazards 52

All-Hazards Education Technology Government 52

Risk Management Monitor

APRIL 8, 2022

Bush, the CEO of Great Place to Work and author of A Great Place to Work for All: Better for Business, Better for People, Better for the World. RIMS RISKWORLD is just a few days away , kicking off in San Francisco on April 10. This year’s opening keynote will be delivered on Monday by Michael C.

Pandemic 52

Pandemic Activation Authorization Resilience 52

Plan B Consulting

FEBRUARY 11, 2022

If you are in a position of power and authority and you abuse the position, then deference accorded will not protect you. ” The club’s decision led to the author, Val McDermid, alongside a number of other sponsors, withdrawing their sponsorships. The cover-up always kills you not the initial crime.

Fashion 40

Fashion Authorization Travel Manufacturing 40

Bernstein Crisis Management

MAY 26, 2022

To borrow a timeless phrase from author Douglas Adams and his Hitchhiker’s Guide, “Don’t panic”. The post 5 Things You Should Never Do When You Get A Bad Review appeared first on Bernstein Crisis Management. While Mr. Adams may have been addressing that advice to intergalactic space travelers , it applies to you too.

Crisis Management 184

Crisis Management Media Travel Authorization 184

Plan B Consulting

JANUARY 30, 2020

After returning from Colombia last week and working on the new ISO 22361 standard which will replace ‘PD CEN/TS 17091:2018, Crisis management – Guidance for developing a strategic capability’, I wanted to write something on decision making during a crisis.

Pandemic 52

Pandemic Hospitality Government Internet 52

Plan B Consulting

JANUARY 30, 2020

After returning from Colombia last week and working on the new ISO 22361 standard which will replace ‘PD CEN/TS 17091:2018, Crisis management – Guidance for developing a strategic capability’, I wanted to write something on decision making during a crisis.

Pandemic 52

Pandemic Hospitality Government Internet 52

Plan B Consulting

NOVEMBER 21, 2016

So if they feel there is going to be a shortage of fuel they will go out, find and buy fuel even if the authorities tell them not to and this makes the shortage of fuel more likely. Messages that come from a recognised authority seem to be more effective. What we know is, they behave rationally to what seems relevant to them.

Media 52

Media Authorization Continuity Planning Management 52

Plan B Consulting

NOVEMBER 21, 2016

So if they feel there is going to be a shortage of fuel they will go out, find and buy fuel even if the authorities tell them not to and this makes the shortage of fuel more likely. Messages that come from a recognised authority seem to be more effective. What we know is, they behave rationally to what seems relevant to them.

Media 52

Media Authorization Continuity Planning Management 52