APAC Retrospective: Learnings from a Year of Tech Outages – Dismantling Knowledge Silos by David Ridge
PagerDuty
JANUARY 16, 2024
At this point in the incident lifecycle you have controlled the fire hose of alerts coming from sources all around your organisation, and you have automated the mobilisation of the correct on-call responder only for the relevant actionable items. Many generalists lack these specific skills.
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