APAC Retrospective: Learnings from a Year of Tech Outages: Reactive to Proactive by Leigh Shevchik
PagerDuty
JANUARY 29, 2024
While analytics play a crucial role in creating a baseline incident narrative, the emphasis should be on interpreting the data in context, understanding the nuances and insights that the responders experienced during the incident, and the observations that can actively shape a more sophisticated incident response strategy.
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