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19/09/2014 Amplifying a Crisis

Plan B Consulting

Failure to communicate with stakeholders7. An organisation which is seen to be arrogant The post 19/09/2014 Amplifying a Crisis appeared first on PlanB Consulting. The organisation shown a lack of contrition in the response3. Slow response or failure to recognise the incident4. Organisation seen to be complacent5.

Media 52
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19/09/2014 Amplifying a Crisis

Plan B Consulting

Failure to communicate with stakeholders7. The post 19/09/2014 Amplifying a Crisis appeared first on PlanB Consulting. The organisation shown a lack of contrition in the response3. Slow response or failure to recognise the incident4. Organisation seen to be complacent5. The incident has happened before6.

Media 52
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Notes from The Gloucester City Council Managing a Cyber Attack – Case Study

Plan B Consulting

Some business partners responded by blocking all electronic communications with the council’. I think we need to have alternative communications methods set up in advance with partners as this is a natural reaction to an outside organisation having a cyber incident.

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Equifax UK – How not to manage the communications of a cyber breach

Plan B Consulting

There was lots of information on how to prepare and react from a technical point of view, but little on how to manage the strategic or the crisis management response, and even less on how to manage communication after a cyber breach. 14,961 people have had their Equifax membership details from 2014 accessed.”

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Equifax UK – How not to manage the communications of a cyber breach

Plan B Consulting

There was lots of information on how to prepare and react from a technical point of view, but little on how to manage the strategic or the crisis management response, and even less on how to manage communication after a cyber breach. 14,961 people have had their Equifax membership details from 2014 accessed.”

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05/09/2014 The Importance of Debriefing

Plan B Consulting

One of the key lessons from the Kings Cross London Underground fire in 1987 was that the emergency services underground had difficulty in communicating with those above ground and this led to a lack of co-ordination in managing the incident. The post 05/09/2014 The Importance of Debriefing appeared first on PlanB Consulting.

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05/09/2014 The Importance of Debriefing

Plan B Consulting

One of the key lessons from the Kings Cross London Underground fire in 1987 was that the emergency services underground had difficulty in communicating with those above ground and this led to a lack of co-ordination in managing the incident. The post 05/09/2014 The Importance of Debriefing appeared first on PlanB Consulting.