Plan B Consulting

AUGUST 30, 2019

This week Charlie looks at what lessons we can learn from British Airways’ recent emergency landing at Valencia Airport. One of the problems of being a consultant is that you rarely get the opportunity to actually manage or participate in the response to an incident.

Airlines 52

Airlines Communications Emergency Planning Consulting 52

Plan B Consulting

AUGUST 30, 2019

This week Charlie looks at what lessons we can learn from British Airways’ recent emergency landing at Valencia Airport. One of the problems of being a consultant is that you rarely get the opportunity to actually manage or participate in the response to an incident.

Airlines 52

Airlines Communications Emergency Planning Consulting 52

CCEM Strategies

JANUARY 10, 2024

In the face of escalating climate-related emergencies, the Province of B.C.’s s recent allocation of $18 million for Indigenous engagement is a critical opportunity for communities to increase preparedness through consultation and collaboration and meet new emergency management legislative requirements.

Management 64

Management Capacity Strategic Risk Reduction 64

Plan B Consulting

MAY 15, 2017

In looking at team effectiveness, we at PlanB Consulting have developed an Incident Team Performance Assessment, where we measure the team’s performance against six different criteria, as shown in the diagram above. However, it is still a PlanB Consulting assessment rather than a recognised standard.

Consulting 52

Consulting Emergency Planning Communications Management 52

Plan B Consulting

MAY 15, 2017

In looking at team effectiveness, we at PlanB Consulting have developed an Incident Team Performance Assessment, where we measure the team’s performance against six different criteria, as shown in the diagram above. However, it is still a PlanB Consulting assessment rather than a recognised standard.

Consulting 52

Consulting Emergency Planning Communications Management 52

Emergency Planning

APRIL 5, 2019

Writing is our craft and our main means of communicating our ideas. Good writing can be judged by whether or not it is good communication. As they have never followed my advice, perhaps I am not communicating well enough. If, gentle listener, you want to write well, consult the experts. Language is communication.

Authorization 130

Authorization Publishing Communications Insurance 130

Plan B Consulting

JULY 17, 2015

In reading the report, one of the things that struck me was the number of communication failures during the response. This should not surprise us, as almost every incident report or exercise report highlights failures in communication as one of their key learning points.

Communications 52

Communications Authorization Emergency Planning Consulting 52

Plan B Consulting

JULY 17, 2015

In reading the report, one of the things that struck me was the number of communication failures during the response. This should not surprise us, as almost every incident report or exercise report highlights failures in communication as one of their key learning points.

Communications 52

Communications Authorization Emergency Planning Consulting 52

MHA Consulting

JUNE 2, 2021

In today’s post, we’re going to look at six of the most … The post Dropping the Ball: 6 Common Crisis Response Mistakes appeared first on MHA Consulting. Has your organization ever dropped the ball in responding to a crisis, thus making a bad situation worse?

Consulting 56

Consulting Disaster Preparedness Emergency Planning Crisis Management 56

Plan B Consulting

MAY 23, 2022

When I first started as an Emergency Planning Manager at Anglian Water in 1995, one of my first tasks was to put together an incident management room. They should be short sharp meetings so that there is time to have conversations, communicate with stakeholders and carry out actions between meetings.

Crisis Management 52

Crisis Management Management Banking Emergency Planning 52

Plan B Consulting

MAY 23, 2022

When I first started as an Emergency Planning Manager at Anglian Water in 1995, one of my first tasks was to put together an incident management room. They should be short sharp meetings so that there is time to have conversations, communicate with stakeholders and carry out actions between meetings.

Crisis Management 52

Crisis Management Management Banking Business Continuity 52

Plan B Consulting

FEBRUARY 11, 2021

Why did they not anticipate this as a possibility and put in place a contingency plan, which they could have on the shelf ready for the moment if it was needed? There didn’t seem to be a plan for the implementation of this or the appropriate communications ready. The closedown of schools after Christmas is an example of this.

Alternate Site 52

Alternate Site Transportation Government Logistics 52

Plan B Consulting

FEBRUARY 11, 2021

Why did they not anticipate this as a possibility and put in place a contingency plan, which they could have on the shelf ready for the moment if it was needed? This seems to be a theme from the government, in that there has been little future contingency planning for events which can possibly be foreseen.

Alternate Site 52

Alternate Site Transportation Government Business Continuity 52

Plan B Consulting

SEPTEMBER 5, 2014

I had the task, as the Emergency Planning Manager, to conduct a debrief of a multi-agency water contamination exercise involving the Local CCDC (doctor responsible for outbreaks in the local area), the Local Authority, a hospital and various people from Anglian Water. It is in use in the UK by many in the emergency planning fraternity.

Emergency Planning 52

Emergency Planning Hospitality Communications Authorization 52

Plan B Consulting

SEPTEMBER 5, 2014

I had the task, as the Emergency Planning Manager, to conduct a debrief of a multi-agency water contamination exercise involving the Local CCDC (doctor responsible for outbreaks in the local area), the Local Authority, a hospital and various people from Anglian Water. It is in use in the UK by many in the emergency planning fraternity.

Emergency Planning 52

Emergency Planning Hospitality Communications Authorization 52

Plan B Consulting

OCTOBER 23, 2021

When I first started as an Emergency Planning Manager at Anglian Water in 1995, one of my first tasks was to put together an incident management room. They should be short sharp meetings so that there is time to have conversations, communicate with stakeholders and carry out actions between meetings.

Crisis Management 52

Crisis Management Management Banking Emergency Planning 52

Plan B Consulting

OCTOBER 23, 2021

When I first started as an Emergency Planning Manager at Anglian Water in 1995, one of my first tasks was to put together an incident management room. They should be short sharp meetings so that there is time to have conversations, communicate with stakeholders and carry out actions between meetings.

Crisis Management 52

Crisis Management Management Banking Emergency Planning 52

Plan B Consulting

APRIL 13, 2020

I attended the Emergency Planning Society weekly huddle, which is an opportunity for those responding to coronavirus to express their thoughts and ideas and support one another. Relaxing, failure to manage closely and poor communication with stakeholders may destroy the good work you have done to date.

Emergency Planning 52

Emergency Planning Banking Publishing Continuity Professionals 52

Plan B Consulting

APRIL 13, 2020

I attended the Emergency Planning Society weekly huddle, which is an opportunity for those responding to coronavirus to express their thoughts and ideas and support one another. Relaxing, failure to manage closely and poor communication with stakeholders may destroy the good work you have done to date.

Emergency Planning 52

Emergency Planning Banking Publishing Continuity Professionals 52

Plan B Consulting

MAY 23, 2022

When I first started as an Emergency Planning Manager at Anglian Water in 1995, one of my first tasks was to put together an incident management room. They should be short sharp meetings so that there is time to have conversations, communicate with stakeholders and carry out actions between meetings.

Crisis Management 40

Crisis Management Management Banking Business Continuity 40

Plan B Consulting

OCTOBER 23, 2021

When I first started as an Emergency Planning Manager at Anglian Water in 1995, one of my first tasks was to put together an incident management room. They should be short sharp meetings so that there is time to have conversations, communicate with stakeholders and carry out actions between meetings.

Crisis Management 40

Crisis Management Management Banking Emergency Planning 40

Plan B Consulting

SEPTEMBER 1, 2017

When I started in emergency planning in the water industry, Anglian Water, who I was working for at the time, had no plans for dealing with a lack of water, contaminated water and sewage flooding incidents. appeared first on PlanB Consulting. Lesson identified, but not learned.

Business Continuity 40

Business Continuity Education Emergency Planning Publishing 40

Plan B Consulting

SEPTEMBER 1, 2017

When I started in emergency planning in the water industry, Anglian Water, who I was working for at the time, had no plans for dealing with a lack of water, contaminated water and sewage flooding incidents. appeared first on PlanB Consulting. Lesson identified, but not learned.

Business Continuity 40

Business Continuity Education Emergency Planning Publishing 40

everbridge

APRIL 29, 2022

Communication. The next skill leaders must develop is improvisation , the ability to quickly decide to change plans based on the information distilled through situational awareness. In a true crisis emergency, plan A — the one that is tried, tested and true — probably isn’t going to work. Improvisation. Decisiveness.

Emergency Response 116

Emergency Response Emergency Response Response Plan Communications 116

Plan B Consulting

JANUARY 18, 2021

It has t aken four to five weeks for SEPA to get their communications and messages sorted out. The list of priorities has now been written, which is guiding their response and has replaced the nonsensical ones from their earlier communications. Even with the improvements in communication, there are still a number of issues.

Communications 52

Communications Media Government Publishing 52

Plan B Consulting

JANUARY 18, 2021

It has t aken four to five weeks for SEPA to get their communications and messages sorted out. The list of priorities has now been written, which is guiding their response and has replaced the nonsensical ones from their earlier communications. Even with the improvements in communication, there are still a number of issues.

Communications 52

Communications Media Government Publishing 52

Plan B Consulting

APRIL 22, 2013

I suspect the Boston Marathon had its’ own multi-agency emergency plan, with the relevant responders and incident managers, on site ready to respond to any incident and implement the plan. The post Armageddon appeared first on PlanB Consulting. The reason for the differing “face” of the incident is obvious.

Travel 52

Travel Emergency Planning Business Continuity Continuity Planning 52

Plan B Consulting

APRIL 22, 2013

I suspect the Boston Marathon had its’ own multi-agency emergency plan, with the relevant responders and incident managers, on site ready to respond to any incident and implement the plan. The post Armageddon appeared first on PlanB Consulting. The reason for the differing “face” of the incident is obvious.

Travel 52

Travel Emergency Planning Business Continuity Continuity Planning 52

Plan B Consulting

NOVEMBER 29, 2019

Charlie looks at Timothy Coombs’ ‘Situational Crisis Communications Theory’ and how you can develop a crisis response strategy from it. For many years I have slightly shied away from crisis communications. I have always felt that you had to have been a journalist or a newsreader to really understand crisis communications.

Communications 40

Communications Media Crisis Management Airlines 40

Plan B Consulting

NOVEMBER 29, 2019

Charlie looks at Timothy Coombs’ ‘Situational Crisis Communications Theory’ and how you can develop a crisis response strategy from it. For many years I have slightly shied away from crisis communications. I have always felt that you had to have been a journalist or a newsreader to really understand crisis communications.

Communications 40

Communications Media Crisis Management Airlines 40