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Royal Mail Ransomware Attacks- Some Comments

Plan B Consulting

My own opinion is that if you are a B2C organisation and hold lots of external personal data, you have to declare it so those whose data you hold are aware of it. They are a B2C company, and had information on the cyber incident buried deep in their website which was only there if you wanted to find it.

B2C 52
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Royal Mail Ransomware Attacks- Some Comments

Plan B Consulting

My own opinion is that if you are a B2C organisation and hold lots of external personal data, you have to declare it so those whose data you hold are aware of it. They are a B2C company, and had information on the cyber incident buried deep in their website which was only there if you wanted to find it.

B2C 52
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Arnold Clark Hack – A Car Crash in Motion?

Plan B Consulting

Public and media sentiment on how well the incident has been managed Although I think their response, especially the communications, has been poorly handled, there has been no sustained criticism of them in the press. For the media, this incident follows the same playbook as most other cyber incidents. Marks out of 5 – 4 Response 3.

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The Digitally ‘Discerning’ Customer

arunpraka shray

Now the new set of customers are more demanding, more social media savvy, more prone to escalate service issues to the top Management teams. Shift from B2B to B2C direct communication : If the customer can boast of ‘I know the CEO of this organization’ is a sure shot loyal and a repeat buyer of the brand.

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Amedia AS Cyber Hack Case Study: A review of their crisis communications from 28th December 2021 – 7th January 2022

Plan B Consulting

Today I’m going heavy-duty and writing the bulletin about the media response of Amedia AS, a Norwegian print and internet news organisation. Amedia AS are the largest publisher of local media in Norway. Conclusion When you provide B2C services and have a large public customer base, you cannot hide a cyber incident.

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Amedia AS Cyber Hack Case Study: A review of their crisis communications from 28th December 2021 – 7th January 2022

Plan B Consulting

Today I’m going heavy-duty and writing the bulletin about the media response of Amedia AS, a Norwegian print and internet news organisation. Amedia AS are the largest publisher of local media in Norway. When you provide B2C services and have a large public customer base, you cannot hide a cyber incident. Who are Amedia AS?

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Amedia AS Cyber Hack Case Study: A review of their crisis communications from 28th December 2021 – 7th January 2022

Plan B Consulting

Today I’m going heavy-duty and writing the bulletin about the media response of Amedia AS, a Norwegian print and internet news organisation. Amedia AS are the largest publisher of local media in Norway. When you provide B2C services and have a large public customer base, you cannot hide a cyber incident. Who are Amedia AS?