IHS Markit: Centralizing Event Management With PagerDuty & ServiceNow by Lisa Duckrow
PagerDuty
AUGUST 17, 2022
But moving from a monolith to microservices can lead to applications becoming increasingly distributed. To this end, bringing everything—teams, services, data—under centralized management is key. The team wanted better scheduling and escalation policies, but with “zero impact to the existing, mature incident management processes.”.
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