PagerDuty

JUNE 28, 2022

Simply put, LCR is a PagerDuty add-on feature that allows organizations to extend their customer support for incident response by dynamically routing calls or voicemails to on-call responders. . Think of LCR as a hotline to on-call teams, making it possible for customers or staff to report incidents faster. What are some LCR benefits?

Outage 52

Outage Management Communications Resilience 52

PagerDuty

OCTOBER 18, 2021

When the incident begins it might only be impacting a single service, but as time progresses, your brain boots, the coffee is poured, the docs are read, and all the while as the incident is escalating to other services and teams that you might not see the alerts for if they’re not in your scope of ownership. Common incident challenges.

Alert 52

Alert Outage Architecture Application 52

PagerDuty

DECEMBER 22, 2022

Tired of pesky pages for the same incident? While we can’t suggest you ignore the noise, PagerDuty’s Automated Diagnostics solution is a fantastic way to reduce interruptions for common, recurring incidents. Tag Rundeck on Twitter to share! . Resolution 2: Reduce interruptions by automating diagnostics.

Security 52

Security Management 52

PagerDuty

FEBRUARY 1, 2022

Assigning new incidents equitably across different users ensures that teams are resolving incidents as efficiently with as little risk of burnout as possible. Each time a person responds to an incident, the manager has to move around the schedule and let the next person know they’re up when another incident occurs.

Alert 52

Alert Mitigation Management 52

Plan B Consulting

MARCH 5, 2024

In the Live Online BCT Certificate in Cyber Incident Management (NCSC Assured Training) course I teach, we discuss various types of cyber attacks, and one of the types of attacks I cover is website defacement. Many incidents occur very shortly after interstate conflict.

Government 52

Government Vulnerability Communications Media 52

Security Industry Association

NOVEMBER 9, 2021

Taking the retail industry as an example, instead of having a staff member monitor a multitude of cameras, AI algorithms can automatically identify when a meaningful incident occurs. Video clips can be tagged for specific incidents, so what might previously have required hours of searching can now be done in minutes.

Technology 52

Technology Retail Alert Hospitality 52

PagerDuty

JANUARY 28, 2022

Previously we have talked about how to train Intelligent Alert Grouping using incident merges ( here ) and how to configure your alert titles to improve default matching. The owning team is important to know as they are the team that will build and maintain the service, and this includes responding to any incidents. Brainstorm.

Alert 52

Alert Business Services Architecture Application 52

Security Industry Association

MARCH 17, 2022

Comments and notes are tagged in the 360-degree imagery, providing a quick and effective capture method that requires very little training. The digital twin also has a large role to play in effective pre-incident planning and response and can be used forensically during reconstruction efforts.

Communications 105

Communications Consulting Transportation Security 105

Security Industry Association

NOVEMBER 9, 2021

Seed-to-sale is the process of tagging each and every cannabis plant with a barcode or radio-frequency identification (RFID) marker that allows tracking from a grow operation (seed) to cultivation, processing and final sale. Seed-to-Sale Tracking.

Security 96

Security Audit Retail Architecture 96

Plan B Consulting

AUGUST 10, 2015

Unfortunately for him, he shoots Cecil, a well-known favourite with the tourists and a GPS tagged lion. The lesson here is if your incident involves harm to animals, especially iconic and much loved animals such as lions, then the effect of the incident is going to be greatly amplified.

Media 52

Media Fashion Sports Crisis Management 52

Plan B Consulting

AUGUST 10, 2015

Unfortunately for him, he shoots Cecil, a well-known favourite with the tourists and a GPS tagged lion. The lesson here is if your incident involves harm to animals, especially iconic and much loved animals such as lions, then the effect of the incident is going to be greatly amplified.

Media 52

Media Fashion Sports Crisis Management 52