September, 2018

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Survival identification syndrome and traumatic bonding 

Crisis Response Journal

Forty five years after the hostage taking that gave birth to the concept of Stockholm syndrome, Lina Kolesnikova says that emergency services workers need to be aware of the paradoxical phenomena whereby abused people develop emotional dependency on their By Lina Kolesnikova

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Aligning BC/DR to CSIRP Challenges

eBRP

The immediate reaction to a cyber-security incident is the FUD factor (Fear, Uncertainty and Doubt); more like ‘chickens running around with their head cut off’. An agile response requires tested and documented Incident Response Plans – including Crisis Management, Business Continuity and IT Disaster Recovery Plans. Automating the workflow facilitates seamless collaboration and the ability to Monitor, Measure & Manage the activities that are critical to effective Cyber Security Incident Resp

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Building a Solid Security Structure as the Foundation Starts to Shake

Behavior Group

Information security threats are intensifying every day. Organizations risk becoming disoriented and losing their way in a maze of uncertainty, as they grapple with complex technology, data proliferation, increased regulation and a debilitating skills shortage. Solid Security Structure, information security threats The year 2020 will dawn on a hyper-connected world where the pace and scale… Continue reading.

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Crisis Communications During Cyber Incidents – What you need to do now!

Plan B Consulting

Charlie looks at crisis communications and the steps you can take now to prepare your organisation for a potential cyber incident in the future. This week I am all cyber-ed up; on Monday and Tuesday I taught a great bunch of people attending our ‘Managing and Preparing for Cyber Incidents’ course, and on Wednesday morning I delivered a Cyber Briefing to a senior management team.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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How brands are using AI to avoid a social media crisis

Marketpoint Recall

In February 2018, the fast-food chicken chain KFC ran out of chicken. Because of a supply chain glitch, KFC was unable to get chicken to many of its United Kingdom restaurants. But it became more than a logistics problem when fans took to social media to voice their discontent, with some even reaching out to police via social media channels when the chain was forced to close many stores temporarily.

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Arab countries caught in a cycle of war and disease 

Crisis Response Journal

Mohamed ELsonpaty, Adel Aldaghbashy, Zeki Al-Droubi, and Hazem Badr examine the link between conflict in disease, in an article originally written for the Science and Development Network (SciDev.Net).

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Technology Modeling – the eBRP Way

eBRP

Definition: Technology modeling is a point-in-time snapshot of an Enterprise’s IT Services – including its dependencies on infrastructure – and interfaces to other services and Business Processes which depend on them. This organizational Technology Model provides executives the critical decision support they need to understand the impacts of a service disruption.

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Three Ways to Justify the IT Security Budget You Need

Behavior Group

Advocating for the return on investment (ROI) in IT security has traditionally been a challenge for IT professionals to communicate to management. IT teams are responsible for the complicated task of balancing budget limitations with strong protection that will reduce the risk of a cyberattack in today’s dynamic threat landscape. However, according to a recent… Continue reading.

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Crisis Communications During Cyber Incidents – What you need to do now!

Plan B Consulting

Charlie looks at crisis communications and the steps you can take now to prepare your organisation for a potential cyber incident in the future. This week I am all cyber-ed up; on Monday and Tuesday I taught a great bunch of people attending our ‘Managing and Preparing for Cyber Incidents’ course, and on Wednesday morning I delivered a Cyber Briefing to a senior management team.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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AI and its Impact on Sales and Marketing | Peter Gillett Interview with Neal Howard @TalkersFM

Marketpoint Recall

Peter Gillett is CEO of Zuant where he’s responsible for driving product development and client roll-outs of the company’s award-winning mobile lead capture app across US corporations. He is also CEO of Marketpoint Recall, a global recall and crisis management company. A pioneer in database marketing since the late 1970s, Peter is a serial entrepreneur.

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Duty of Care: The Three Types of Employers

Alert Media

The post Duty of Care: The Three Types of Employers appeared first on AlertMedia.

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Puerto Rico: The case for disaster preparedness 

Crisis Response Journal

The ongoing rise in deaths in the aftermath of Hurricane Maria exposes the devastating consequences of inadequate planning for natural disasters and how miscommunication impedes relief efforts, says Anastasia Kyriacou.

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The Importance of Emotional Intelligence and Crisis Management

Business Resilience Decoded

Episode 4: "The Importance of Emotional Intelligence and Crisis Management" with Keith Frederick of Duke Clinical Research Institute at Duke University. Contact Frederick at [link] Episode 4: "The Importance of Emotional Intelligence and Crisis Management" with Keith Frederick of Duke Clinical Research Institute at Duke University.

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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How to Protect Against Human Vulnerabilities in Your Security Program

Behavior Group

When it comes to cybersecurity, no doubt humans are the weakest link. No matter how many layers are added to your security stack, nor how much phishing education and awareness training you do, threat actors continue to develop more sophisticated ways to exploit the human vulnerabilities with socially engineered attacks. In fact, as security defenses… Continue reading.

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Don’t Pay By The Inch

Plan B Consulting

Charlie discusses the importance of quality over quantity when it comes to business continuity documents. This week I have been reviewing the level of emergency response, business continuity and crisis management of a utility in the Caribbean. As part of the review, I was asked to look at their security documents and procedures. I came across an inch-thick security manual, which I had to blow the dust off before looking at the contents inside.

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Two Simple Steps to Keep Vendors GDPR Compliant at Events Like Dreamforce

Marketpoint Recall

I am so over GDPR. GDPR came into force on May 25 and it is having a profound effect on the event and corporate entertainment industry. Dreamforce is a huge user conference but also a massive exhibitor event. And as a large percentage of the attendees are from the EU, every partner exhibiting in the Expo and running parties should be concerned about GDPR.

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Duty of Care Case Law And Your Business

Alert Media

The post Duty of Care Case Law And Your Business appeared first on AlertMedia.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

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More online emergency management training resources 

Crisis Response Journal

This month Rob Fagan’s blog about free emergency management training and education focuses on a very timely and useful source: the Safe + Ready Institute.

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The Importance of Emotional Intelligence and Crisis Management

Business Resilience Decoded

Episode 4: "The Importance of Emotional Intelligence and Crisis Management" with Keith Frederick of Duke Clinical Research Institute at Duke University. Contact Frederick at [link] Episode 4: "The Importance of Emotional Intelligence and Crisis Management" with Keith Frederick of Duke Clinical Research Institute at Duke University. Contact Frederick at [link].

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The Biggest Email Security Challenge Facing Organizations Today

Behavior Group

Email is the single most effective and commonplace way of reaching someone in the business world today. Even as other methods of digital communication have come and gone over its 40-year history, email remains the backbone of business communications with 3.7 billion users worldwide collectively sending 269 billion messages every day. Email Security Challenge But… Continue reading.

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Don’t Pay By The Inch

Plan B Consulting

Charlie discusses the importance of quality over quantity when it comes to business continuity documents. This week I have been reviewing the level of emergency response, business continuity and crisis management of a utility in the Caribbean. As part of the review, I was asked to look at their security documents and procedures. I came across an inch-thick security manual, which I had to blow the dust off before looking at the contents inside.

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This is not a drill: Five reasons why experts are worried about the next pandemic 

Crisis Response Journal

Ali Moore, Vice Chancellor's Fellow at the University of Melbourne, examines whether Australia is prepared for the next health outbreak.

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It' s time for CEOs to think more about crisis 

Crisis Response Journal

A new study at Harvard has revealed a shocking statistic: CEOs spent just one per cent of their time working on crisis management.

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8 Driving Safety Tips for Employees

Alert Media

The post 8 Driving Safety Tips for Employees appeared first on AlertMedia.

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How to Improve Lone Worker Safety

Alert Media

The post How to Improve Lone Worker Safety appeared first on AlertMedia.

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Racing With Blindspots

Business Resilience Decoded

Episode 3: "Racing With Blindspots" with Mike Mooney of Mooney Consulting Group. For more information, visit [link] - [link] - [link] Episode 3: "Racing With Blindspots" with Mike Mooney of Mooney Consulting Group.

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Racing With Blindspots

Business Resilience Decoded

Episode 3: "Racing With Blindspots" with Mike Mooney of Mooney Consulting Group. For more information, visit [link] - [link] - [link] Episode 3: "Racing With Blindspots" with Mike Mooney of Mooney Consulting Group. For more information, visit [link] - [link] - [link].

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Developing a Successful Crisis Management Program

Business Resilience Decoded

Episode 1: "Developing a Successful Crisis Management Program" with Regina Phelps of Emergency Management & Safety Solutions. Website: [link] LinkedIn: [link] Episode 1: "Developing a Successful Crisis Management Program" with Regina Phelps of Emergency Management & Safety Solutions.

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America's Talent Pipeline – People Continuity

Business Resilience Decoded

Episode 2: "America's Talent Pipeline – People Continuity" with Cheyene Marling of Firestorm People Solutions. Website: [link] LinkedIn: [link] Episode 2: "America's Talent Pipeline – People Continuity" with Cheyene Marling of Firestorm People Solutions.

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Developing a Successful Crisis Management Program

Business Resilience Decoded

Episode 1: "Developing a Successful Crisis Management Program" with Regina Phelps of Emergency Management & Safety Solutions. Website: [link] LinkedIn: [link] Episode 1: "Developing a Successful Crisis Management Program" with Regina Phelps of Emergency Management & Safety Solutions. Website: [link] LinkedIn: [link].