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The British Airways IT Outage – An Alternative View

Plan B Consulting

I have been scouring the internet for any information on why the outage happened, but the only information released so far is that it was due to a power surge. The East Coast Amazon data centre outage a couple of months ago should have taught us that however many backup systems an organisation has, their IT can still fail.

Outage 52
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The British Airways IT Outage – An Alternative View

Plan B Consulting

I have been scouring the internet for any information on why the outage happened, but the only information released so far is that it was due to a power surge. The East Coast Amazon data centre outage a couple of months ago should have taught us that however many backup systems an organisation has, their IT can still fail.

Outage 52
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Leading by (Bad) Example: Companies in the News Show What Not to Do 

MHA Consulting

Related on MHA Consulting: The Art of Explaining: MHA’s Best Crisis Communications Resources We business continuity professionals spend a lot of time telling our colleagues and clients about the negative impacts an organization can experience if it gives short shrift to the need to become resilient and plan for outages.

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Takeda Becomes First to Earn Diamond Tier Status for Best in Resilience™ Certification

everbridge

The Technical Account Manager (TAM) provides expert consultation and support to ensure they are maximizing the use of their tools and technologies. This assures they can identify travelers and individuals in a building who may be impacted by a risk event, and quickly communicate with them.

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Maximizing Your Returns: The Proven ROI of Organizational Resilience

everbridge

In fact, a 2023 commissioned study conducted by Forrester Consulting found that a composite organization based on interviewed customers using Everbridge CEM experienced a 358% return on investment over a 3-year period. Take for example building resilient digital systems.

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What Was New in ’22: The BCM Year in Review

MHA Consulting

Try a Dose of Risk Management Getting Back in the Air This year, I’m glad to say, I returned to my prepandemic level of business travel. Working remotely as a business continuity management consulting firm worked while it had to, but there’s nothing like visiting organizations in person. as well as throughout the U.S.

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The Backlog Trap

Plan B Consulting

I opted for the overnight stay in Heathrow and am travelling to Edinburgh as I write the bulletin. After a major IT outage or cyber incident, you may need more staff to man the IT help desk as they are likely to be taking more calls. The post The Backlog Trap appeared first on PlanB Consulting. Examples I gave were: 1.