November, 2022

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Why It Pays To Educate Employees On Crisis Management

Bernstein Crisis Management

Why It Pays To Educate Employees On Crisis Management. Every employee in your organization — and I’m really talking every employee — has a role to play in crisis prevention and management. While their levels of involvement will vary, you need everyone to understand what’s expected of them, from crisis prevention through response and recovery. Having a well-prepared staff is key to avoiding crises where you can … and responding effectively where you can’t.

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5 Crisis-Causing Customer Service Mistakes To Avoid

Bernstein Crisis Management

5 Crisis-Causing Customer Service Mistakes To Avoid. One of the best titles I’ve ever seen on a customer service desk nameplate is, “Director of First Impressions.” It showed they knew they were in a make-or-break position for their business, and that they were well aware initial opinions of clients are often influenced by how they were treated right off the bat – even if they were having a bad day.

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Rebuilding Disaster-Damaged Homes in the Future

Recovery Diva

From Politico: Dream homes and disasters: Is the government ready to confront climate risk? “Billions of new taxpayer dollars are aimed at helping victims of extreme weather leave their vulnerable homes. But without a lot of teeth, the federal programs may just perpetuate the problem.

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The Threat of Cyber Attacks is Taking a Serious Psychological Toll on Security Professionals

DRI Drive

Are you confident your BCM strategies can withstand a successful cyber attack? If you’re concerned about your organization’s capabilities, you’re far from alone, according the new research. A Wakefield Research study based on responses from 1,600 security and IT leaders worldwide found that 92% are concerned they will be unable to maintain business continuity if […].

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Disasters Can Affect Academic Performance for Years

Recovery Diva

From The Conversation: Disasters like Hurricane Ian can affect academic performance for years to come. An excerpt: “One of the most important lessons is that just as it will likely take years to rebuild the infrastructure and homes hit by Hurricane Ian, it could take a similar amount of time to help some children regain a sense of normalcy. My own research – and that of many others – shows that while children are often resilient in the face of disasters, the effects of trauma can be insidi

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Disaster Management and Information Technology

Disaster Zone

Professional Response and Recovery Management in the Age of Disasters

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The Drifting Menace

The Rand Blog

The drifting mine threat is not going away: they are simple, effective weapons that are easily made and deployed even by actors with limited naval capabilities. A holistic approach to tactics, enforcement, and technology development could help counter the threat and maintain future freedom of the seas.

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Let us Cyber Protect the Future starting today

Acronis

Whether you are here with Acronis in person, attending virtually, following us online for live updates, or planning to check back for recorded sessions, read some top takeaways from our keynote presentations and roadmap session here.

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What Does the Twitter Chaos Mean for Disaster Response?

DRI Drive

Elon Musk’s takeover of Twitter has drawn a lot of attention to the inner workings of the social media network. But for resilience professionals, the bigger concern is the potential disruption of a valuable tool for communicating during a disaster. In an emergency, Twitter can be a vital tool to get messaging out to a […]. The post What Does the Twitter Chaos Mean for Disaster Response?

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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Important New GAO Report on Recovery

Recovery Diva

From the GAO a brief intro and access to the full report, which is 101 pages. One page Highlights. Full Report: Disaster Recovery – Actions Needed to Improve the Federal Approach.

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How to Build a Crisis Communications Strategy from Scratch

BryghtPath

When your company ends up on the news for its next (inevitable) data breach, will your company know what to say, who will do the “saying,” and how you plan to follow up with media requests? In other words, has your company learned to build a crisis communications strategy? If your company is known for … The post How to Build a Crisis Communications Strategy from Scratch appeared first on Bryghtpath.

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Disaster Zone Podcast: Supply Chain Insights

Disaster Zone

This is a must-listen to achieve better understanding.

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Five Factors to Watch as the Chinese Communist Party Faces Protests

The Rand Blog

It may be too soon to compare protests against China's zero-COVID policy to the Tiananmen Square pro-democracy movement. But looking back to 1989 still provides valuable insights into what might happen next.

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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Prepare for the Impact of Tropical Storm Nicole

everbridge

The Global Impact of Severe Weather. By 2050, severe weather and climate-related events are projected to displace 1.2 billion people across the globe, putting communities and the businesses at risk. As severe weather continues to cause harm, acting swiftly to build resilience against climate threats is paramount. Prepare in Advance for a Severe Weather Event.

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European Union Announces Top 10 Emerging Cyber Threats

DRI Drive

Cyber threats are top of mind for modern resilience professionals – but what kind of threats are coming in the future, and are you ready for them? The European Union Agency for Cybersecurity (ENISA) has released a list of security threats it expects to emerge by 2030, as part of a “foresight exercise.” While many […]. The post European Union Announces Top 10 Emerging Cyber Threats appeared first on DRI Drive.

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Lack of Hospital Readiness in FL

Recovery Diva

From Politico: Florida hospitals weren’t ready for Hurricane Ian. Some fear the next big storm. “ Despite being under evacuation orders and in the path of the catastrophic storm, five hospitals remained open and removed only a handful of patients before the Category 4 hurricane made landfall.

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Cyber Threat Intelligence and Monitoring

Acronis

Cyber threat intelligence and monitoring is critical when it comes to stopping modern threats, but many organizations do not have the staff, expertise, or budget to collect, process, and analyze the information required to stop attacks. Without access to the most up-to-date cyber threat intelligence, your organization has a greater chance of suffering an attack.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

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Super Charging Your Communications Capabilities

Disaster Zone

Have you looked at satellite communications?

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Intelligence Work Is Exciting. And Traumatizing

The Rand Blog

The intelligence community needs to communicate to its workforce about the varied forms of trauma, how it affects individuals, and what resources exist to help. Protecting the intelligence workforce can help protect us all.

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Big advances coming to data management in 2023

Synology

Building an efficient data management infrastructure is crucial for businesses of any size. As organizations continue to increase the amount of data they acquire, consume, and share across departments and with the outside world, demand for flexible and reliable storage solutions is stronger than ever. The coming year will see a series of updates to […].

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DRI and Maryland Dept. of Emergency Management Partner For Resilience Training

DRI Drive

Throughout the week of Nov. 14, DRI International has joined with the Maryland Department of Emergency Management (MDEM) to provide a special combination course on cyber resilience, business continuity and disaster recovery – the fourth class of this nature to date! These training sessions, led by DRI Director of Product Development Rob Zegarra and DRI’s […].

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Consider Disasters When Planning Retirement Home

Recovery Diva

From the NY Times: ‘ Do You Really Want to Rebuild at 80?’ Rethinking Where to Retire. It’s a small yet noticeable shift, experts say — but climate change is causing retirees to start reconsidering moves to disaster-prone dream locales.

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How the SF Giants Create a Winning Fan Experience with Data

Pure Storage

In a world where streaming broadcast media and other forms of digital entertainment are competing for the same eyeballs, Major League Baseball (MLB) teams have to work hard and think creatively to attract fans to the ballpark throughout the long regular season. That’s especially true following the COVID-19 pandemic, which has seen fans’ game attendance come back at a slower pace than the MLB would like.¹ .

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The Holiday Season Is Here; So Are the Holiday Phishing Scams

Unitrends

The holiday season is right around the corner. Everyone is rushing to wrap up their work before the holiday break while looking forward to celebrating with family and friends. However, if you think cybercriminals are following suit and taking a break during this festive season to enjoy soaking up the sun on a beach or […]. The post The Holiday Season Is Here; So Are the Holiday Phishing Scams appeared first on Unitrends.

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What's the Harm in Talking to Russia? A Lot, Actually

The Rand Blog

Despite the way it is commonly portrayed, diplomacy is not intrinsically and always good, nor is it cost-free. In the Ukraine conflict, the problems with a push for diplomacy are especially apparent. The likely benefits of negotiations are minimal, and the prospective costs could be significant.

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How to secure your smart home with Synology Routers

Synology

Hundreds of thousands of users fall victim to cyberattacks and the situation is only going to get more complex, especially with the seemingly unstoppable rise of smart devices in our homes. With this in mind, we have put significant care into equipping Synology Router Manager (SRM) — the operating system that powers every Synology Router […].

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The Prime Time to Prepare People for Hurricanes? Before the Storm Has Even Formed

DRI Drive

Behavioral studies have shown that those who develop plans for storms before they’re on the horizon are far more likely to evacuate when the time comes. But according to storm preparation experts, there’s still the chance for missteps. The Tampa Bay Times spoke with experts in storm prep, response and recovery to identify the best […]. The post The Prime Time to Prepare People for Hurricanes?

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Rebuiding After Disasters

Recovery Diva

The most recent magazine section of the Sunday NYTimes (The Design and Tech Issue Nov.13) features.articles about rebuilding and recovering from a great variety of disasters. It is titled We Live in An Age of Destruction; Which Means We Live in an Age of Rebuilding. NOTE: The Diva cannot link directly to the magazine, but go to the NYTimes site and click on the page marked Magazine.

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How to Make Your Christmas More Sustainable

Constellation

These sustainable Christmas tips will help fully celebrate the holiday in ways that benefit the environment, reduce stress, and are easy on your budget. An eco-friendly Christmas can be free of any bah-humbug, yet will save energy and money with a few thoughtful adjustments in your plans and traditions. The post How to Make Your Christmas More Sustainable appeared first on Constellation Residential and Small Business Blog.

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Secondary Storage: Definition, Devices and How It Can Support Your Backup Strategy

Unitrends

The modern world is a data-driven world. Data has become the currency that governs the daily operations of organizations of all shapes and sizes. With data getting generated at an unprecedented rate, businesses, governments and other institutions are constantly searching for better ways to efficiently manage and store the mountains of information they possess.

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