September, 2012

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Survival First Aid Training in Estonia 

Crisis Response Journal

Christo Motz looks at a recent course organised by the Estonia Defence League, which aims to teach participants how to achieve self-sufficiency in times of crisis.

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Right Wing Terrorism

Plan B Consulting

The sentencing of Anders Breivik last week to 21 years in prison and the court finding him sane, reminds us that not all terrorists are linked to al-Qaeda and that right wing terrorism can be just as deadly. Breivik killed 77 people when he bombed central Oslo and then opened fire at an island youth camp. I was reading an Economist article on domestic terrorists in the United States, which discussed the numbers of people killed by right wing or domestic terrorists compared with Islamic and al-Qa

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From the frontline 

Crisis Response Journal

Editorial Advisory Panel Member, Alvaro Pemartin, works as a Remote Site Officer for International SOS - a challenging, yet immensely rewarding role.

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Legionella

Plan B Consulting

Today I heard that a second victim had died of Legionella in Edinburgh. So far the total number of confirmed cases of Legionnaires’ disease has reached 41, and the number of suspected cases currently stands at 48. Sixteen water-cooling towers in the southwest of Edinburgh have been treated with a range of chemicals to kill any bacteria but the source of the infection has not yet been found.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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There’s A Riot Going On…

Plan B Consulting

Last week there were riots in many Islamic counties targeting American institutions and organisations seen to be American. This week there has been anti Japanese’s riots in China. Although the cause has been different I think there are a number of similarities and lessons which could be learned which we as business continuity people should take into account planning for the next incident.

More Trending

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Indian Power Failures

Plan B Consulting

Most of you could not of fail to notice the two big power cuts in India this week, the second of which affected over 600 million people. I think for the most of us to picture such a situation is very difficult. For many in India, especially the rural parts, they are used to being without power, this was confirmed by the picture I saw of a row of shops, each with its own small generator outside.

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PD 25111 – People in the plan

Plan B Consulting

In my previous bulletin I promised that I would talk about some thoughts on the human aspects of business continuity and write a synopsis of PD 25111 which was published about a year ago. This document deals with the human elements in business continuity. As far as I can see the document is ok, but I do feel it could have been laid out a little better.

Travel 52
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What can we trust?

Plan B Consulting

I have always made the assumption that the mobile phone network was fairly robust and that we could rely on it to communicate during an incident. I generally put a caveat on use of mobile phones in the immediate aftermath of the incident because the system can very quickly become overloaded and then you cannot connect to the network. This happened in London during the 7/7 bombings and people were unable to call and say they were safe.

Banking 52
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People in the recovery process

Plan B Consulting

I was wandering around the BBC news website yesterday and came across the following headline “At least eight people have been killed in a car bombing in central Iraq, security officials and medics say”. Normally I would have thought nothing more of it as it seems to happen all the time in Iraq, and moved on to the next story. This time I paused to think, triggered by a TV programme I watched on Monday called ‘7/7 One day in London’.

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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

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You’ll Never Walk Alone

Plan B Consulting

I remember seeing the Hillsborough disaster on the television as it happened, but for me it was not one of those iconic moments when you remember exactly where you were when it happened. My two iconic moments when I remember exactly where I was are 9/11 and when Lady Di died! For those of you not familiar with the disaster, The Hillsborough disaster was a human crush which occurred during the semi-final FA Cup tie between Liverpool and Nottingham Forest football clubs on 15 April 1989 at the Hil

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G4S Appearances Count

Plan B Consulting

I am not sure whether this news has reached international level, but in the United Kingdom the security company G4S has hit the headlines for their failure to deliver the 13,000 security guards it was contracted to provide at a cost of £280m during the Olympic Games. Contingency plans have been invoked and 3,500 troops have been deployed at two weeks’ notice to bridge the shortfall in guards which G4S now says they cannot provide.

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RBS – Learning from incidents

Plan B Consulting

Most of you couldn’t miss the RBS, Nat West and Ulster Bank ‘computer glitch’ over last weekend which led to many of their customers being unable to access their accounts and take money out. The papers were full of stories of people unable to buy houses and parents who couldn’t get money to feed their children. Also, there was the story of Olivia Downie from Aberdeenshire who was flown to Hospital Angeles in Tijuana, Mexico, to undergo specialist treatment last month and her parents were unable

Banking 52
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Right Wing Terrorism

Plan B Consulting

The sentencing of Anders Breivik last week to 21 years in prison and the court finding him sane, reminds us that not all terrorists are linked to al-Qaeda and that right wing terrorism can be just as deadly. Breivik killed 77 people when he bombed central Oslo and then opened fire at an island youth camp. I was reading an Economist article on domestic terrorists in the United States, which discussed the numbers of people killed by right wing or domestic terrorists compared with Islamic and al-Qa

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Revitalizing Dry Content: A Lesson in Engagement

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

We’ve all been there. You’ve been given a pile of dry content and asked to create a compelling eLearning course. You’re determined to create something more engaging than the same old course that learners quickly click through, but how do you take this “boring” content and create something relevant and engaging? Many instructional designers will say, “Boring in means boring out.

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Legionella

Plan B Consulting

Today I heard that a second victim had died of Legionella in Edinburgh. So far the total number of confirmed cases of Legionnaires’ disease has reached 41, and the number of suspected cases currently stands at 48. Sixteen water-cooling towers in the southwest of Edinburgh have been treated with a range of chemicals to kill any bacteria but the source of the infection has not yet been found.

article thumbnail

There’s A Riot Going On…

Plan B Consulting

Last week there were riots in many Islamic counties targeting American institutions and organisations seen to be American. This week there has been anti Japanese’s riots in China. Although the cause has been different I think there are a number of similarities and lessons which could be learned which we as business continuity people should take into account planning for the next incident.

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It’s all about the planning…

Plan B Consulting

Many of you, like myself, will have watched the Queens Diamond Jubilee River Pageant and seen the Royal barge and the 1000 accompanying ships pass down the Thames. Despite the terrible weather, and the fact the pageant over ran, the event finished without any unforeseen events. According to the reports, the entire event took 3 years to plan, right down to the minutest detail including the marshalling of the ships beforehand, the dispersal afterwards and the planning of the actual pageant itself.

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Indian Power Failures

Plan B Consulting

Most of you could not of fail to notice the two big power cuts in India this week, the second of which affected over 600 million people. I think for the most of us to picture such a situation is very difficult. For many in India, especially the rural parts, they are used to being without power, this was confirmed by the picture I saw of a row of shops, each with its own small generator outside.

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In October, scientists discovered that 75% of patients who experienced brain fog had a lower quality of life at work than those who did not. At best, brain fog makes you slower and less efficient. At worst, your performance and cognitive functions are impaired, resulting in memory, management, and task completion problems. In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enha

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PD 25111 – People in the plan

Plan B Consulting

In my previous bulletin I promised that I would talk about some thoughts on the human aspects of business continuity and write a synopsis of PD 25111 which was published about a year ago. This document deals with the human elements in business continuity. As far as I can see the document is ok, but I do feel it could have been laid out a little better.

Travel 52
article thumbnail

What can we trust?

Plan B Consulting

I have always made the assumption that the mobile phone network was fairly robust and that we could rely on it to communicate during an incident. I generally put a caveat on use of mobile phones in the immediate aftermath of the incident because the system can very quickly become overloaded and then you cannot connect to the network. This happened in London during the 7/7 bombings and people were unable to call and say they were safe.

Banking 52
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People in the recovery process

Plan B Consulting

I was wandering around the BBC news website yesterday and came across the following headline “At least eight people have been killed in a car bombing in central Iraq, security officials and medics say”. Normally I would have thought nothing more of it as it seems to happen all the time in Iraq, and moved on to the next story. This time I paused to think, triggered by a TV programme I watched on Monday called ‘7/7 One day in London’.

article thumbnail

You’ll Never Walk Alone

Plan B Consulting

I remember seeing the Hillsborough disaster on the television as it happened, but for me it was not one of those iconic moments when you remember exactly where you were when it happened. My two iconic moments when I remember exactly where I was are 9/11 and when Lady Di died! For those of you not familiar with the disaster, The Hillsborough disaster was a human crush which occurred during the semi-final FA Cup tie between Liverpool and Nottingham Forest football clubs on 15 April 1989 at the Hil

article thumbnail

G4S Appearances Count

Plan B Consulting

I am not sure whether this news has reached international level, but in the United Kingdom the security company G4S has hit the headlines for their failure to deliver the 13,000 security guards it was contracted to provide at a cost of £280m during the Olympic Games. Contingency plans have been invoked and 3,500 troops have been deployed at two weeks’ notice to bridge the shortfall in guards which G4S now says they cannot provide.

article thumbnail

RBS – Learning from incidents

Plan B Consulting

Most of you couldn’t miss the RBS, Nat West and Ulster Bank ‘computer glitch’ over last weekend which led to many of their customers being unable to access their accounts and take money out. The papers were full of stories of people unable to buy houses and parents who couldn’t get money to feed their children. Also, there was the story of Olivia Downie from Aberdeenshire who was flown to Hospital Angeles in Tijuana, Mexico, to undergo specialist treatment last month and her parents were unable

Banking 52
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Terrorist Attacks

Plan B Consulting

I noticed this week that the last fugitive of a cult who planned and carried out the Sarin gas attack in 1995 on the Tokyo underground has been captured. Katsuya Takahashi, a member of the Aum Shinrikyo doomsday cult, had been on the run since the attack which killed 13 people and injured 6,000. When we look at the news, we normally associate bombs with Islamic terrorists and Al Qaeda and look at the international dimensions of terrorist attacks.

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Terrorist Attacks

Plan B Consulting

I noticed this week that the last fugitive of a cult who planned and carried out the Sarin gas attack in 1995 on the Tokyo underground has been captured. Katsuya Takahashi, a member of the Aum Shinrikyo doomsday cult, had been on the run since the attack which killed 13 people and injured 6,000. When we look at the news, we normally associate bombs with Islamic terrorists and Al Qaeda and look at the international dimensions of terrorist attacks.

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It Ain’t What You Do (It’s the Way That You Do It)

Plan B Consulting

The 80s Fun Boy Three (with Bananarama) song could equally could have gone “it aint what you say it’s the way that you say it” and this in many cases is true, extreme views given in a calm, measured and a well structured way, seem almost sensible. In the same way senior managers during disasters have tried to calmly explain how the disaster was anything but their own companies fault, when it is plainly was.

Media 52
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It Ain’t What You Do (It’s the Way That You Do It)

Plan B Consulting

The 80s Fun Boy Three (with Bananarama) song could equally could have gone “it aint what you say it’s the way that you say it” and this in many cases is true, extreme views given in a calm, measured and a well structured way, seem almost sensible. In the same way senior managers during disasters have tried to calmly explain how the disaster was anything but their own companies fault, when it is plainly was.

Media 52