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APAC Retrospective: Learnings from a Year of Tech Outages, Restore: Repair vs Root Cause by David Ridge

PagerDuty

When an IT outage strikes, the primary concern is the rapid restoration of services. The correct action, especially in the face of a service outage, would be to opt for a swift rollback of the change that introduced the bug. The primary goal of operational teams should always be to minimise downtime and ensure business continuity.

Outage 52
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Pure Storage Now a 10X Gartner® Magic Quadrant™ Leader for Primary Storage

Pure Storage

In recognition of our 10th year as A Leader, we’re sharing our top 10 accomplishments from the past year: FlashArray SafeMode™ Auto-on —FlashArray SafeMode launched to ensure that all customers have access to better data security in the ever-increasing landscape of cyber threats.

Capacity 140
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Pure Storage Now a 10X Gartner® Magic Quadrant™ Leader for Primary Storage

Pure Storage

In recognition of our 10th year as A Leader, we’re sharing our top 10 accomplishments from the past year: FlashArray SafeMode™ Auto-on —FlashArray SafeMode launched to ensure that all customers have access to better data security in the ever-increasing landscape of cyber threats.

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More Than Meets the Eye: The Hidden Benefits of BC Planning 

MHA Consulting

Some organizations we work with utilize their incident management team whenever there is a potential issue or non-DR outage. They often tell us something like, “By the way, we activated our incident management team due to X outage.” However, BC planning can also benefit day-to-day operations and non-BCP projects.

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Improve IT Operations with Response Analytics

everbridge

An incident postmortem is a structured review process following an outage or event that caused a significant disruption. Analyze incidents to continuously improve processes and services. The contribution of response analytics to an incident postmortem allows for a much clearer understanding of:?.

Outage 69
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Strong Incident Response is Business-Critical

FS-ISAC

It must allow multiple teams who may have minimal day-to-day contact, such as developers, security operations, communications, legal, compliance, executives, and external partners such as crisis management firms to communicate and collaborate, with the incident response team and each other, to solve the issue. Following the North Star.

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Pure Storage Now a 10X Gartner® Magic Quadrant™ Leader for Primary Storage

Pure Storage

In recognition of our 10th year as A Leader, we’re sharing our top 10 accomplishments from the past year: FlashArray SafeMode™ Auto-on —FlashArray SafeMode launched to ensure that all customers have access to better data security in the ever-increasing landscape of cyber threats.