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The Art of Explaining: MHA’s Best Crisis Communications Resources    

MHA Consulting

The rise of the internet and social media has made crisis communications more challenging—and more critical—than ever. In today’s post, we’ll list and link to some of MHA’s best-ever resources on the art of communicating during a crisis. We’ve written a lot about crisis communications over the years. Keep it simple.

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Is Your Community Prepared for the Wildfire Season?

CCEM Strategies

Communities (First Nations, Towns, Villages, Districts, Counties etc.) Review the plans and think about how wildfire might impact your community. Which parts of the plan and which procedures might be difficult to execute? Once people are trained and ready for the season, practice your plans with exercises.

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Crisis Communications – A Dark Art?

Plan B Consulting

Charlie looks at Timothy Coombs’ ‘Situational Crisis Communications Theory’ and how you can develop a crisis response strategy from it. For many years I have slightly shied away from crisis communications. I have always felt that you had to have been a journalist or a newsreader to really understand crisis communications.

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Crisis Communications – A Dark Art?

Plan B Consulting

Charlie looks at Timothy Coombs’ ‘Situational Crisis Communications Theory’ and how you can develop a crisis response strategy from it. For many years I have slightly shied away from crisis communications. I have always felt that you had to have been a journalist or a newsreader to really understand crisis communications.

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How To Strengthen Your Organization's Infrastructure for an Emergency

CCEM Strategies

Being prepared involves developing, regularly updating and practicing both your emergency plan and business continuity plan. Doing this is crucial so your business can continue providing service, while reducing financial impacts and mitigating reputational damage after an emergency event occurs.

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7 Skills Leaders Must Master for Effective Response to Critical Events

everbridge

This is where the leadership skills of emergency managers come into play. Communication. The next skill leaders must develop is improvisation , the ability to quickly decide to change plans based on the information distilled through situational awareness. Instead, emergency response leaders will need to turn to plan B.

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How to prepare your business to deal with an emergency this summer

CCEM Strategies

Have a strong business continuity plan Having a strong management plan for your business’s continuity, specifically for when your organization’s capacity and capabilities are limited, is imperative. Include work arounds, alternatives, and redundancies in your planning this summer, rain or shine.