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Royal Mail Ransomware Attacks- Some Comments

Plan B Consulting

My own opinion is that if you are a B2C organisation and hold lots of external personal data, you have to declare it so those whose data you hold are aware of it. They are a B2C company, and had information on the cyber incident buried deep in their website which was only there if you wanted to find it.

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Royal Mail Ransomware Attacks- Some Comments

Plan B Consulting

My own opinion is that if you are a B2C organisation and hold lots of external personal data, you have to declare it so those whose data you hold are aware of it. They are a B2C company, and had information on the cyber incident buried deep in their website which was only there if you wanted to find it.

B2C 52
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The Digitally ‘Discerning’ Customer

arunpraka shray

Even in 2016, the customer service recovery e-mail from a luxury car major used to read something like this: “Thank you for your message addressed to __, Chairman of the Board of Management of _ and Head of _ Cars. We are sorry that you and your friend’s experience with _ has not met your expectations.

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Amedia AS Cyber Hack Case Study: A review of their crisis communications from 28th December 2021 – 7th January 2022

Plan B Consulting

They said that “the problems are limited to the systems managed by Amedia’s central IT company, Amedia Teknologi. Admitted systems for publishing paper newspapers, advertisements and subscription management do not work as normal. They admit that the situation is unclear and they don’t know the full extent of the damage.

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Amedia AS Cyber Hack Case Study: A review of their crisis communications from 28th December 2021 – 7th January 2022

Plan B Consulting

They said that “the problems are limited to the systems managed by Amedia’s central IT company, Amedia Teknologi. Admitted systems for publishing paper newspapers, advertisements and subscription management do not work as normal. They admit that the situation is unclear and they don’t know the full extent of the damage.

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Arnold Clark Hack – A Car Crash in Motion?

Plan B Consulting

If there is anger amongst Arnold Clark’s customers over the way they have managed this cyber-incident, then they may buy from other providers, but if they want convenience, they will continue to buy at Arnold Clark. Visibility of senior managers / CEO In all communications, there has absolutely been no visibility of the CEO in the response.

Media 52
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Amedia AS Cyber Hack Case Study: A review of their crisis communications from 28th December 2021 – 7th January 2022

Plan B Consulting

They said that “the problems are limited to the systems managed by Amedia’s central IT company, Amedia Teknologi. Admitted systems for publishing paper newspapers, advertisements and subscription management do not work as normal. They admit that the situation is unclear and they don’t know the full extent of the damage.