The State of AI for Businesses: Top Strategies and Risk Concerns
NexusTek
FEBRUARY 28, 2024
Top AI and Automation Strategies for 2024 Customer Service AI has already been a boon to customer service, with 63% of retail organizations now using some form of AI 3. Chatbots are a common application of AI to customer service, providing 24/7 access to answers to common questions, product recommendations, and complaint resolution.
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