article thumbnail

How Data Can Take Some Hassle Out of Holiday Travel

Pure Storage

million bags lost by US airlines in 2022, checking a bag can feel like a big leap of faith. Alaska Airlines is allowing customers to purchase electronic bag tags so they can check in their bags via the airline’s mobile app and skip check-in lines entirely. Airlines are also trying to take the guesswork out of layovers.

Travel 98
article thumbnail

Succeeding Amid Persistent Change as an Autonomous Digital Enterprise

BMC

Take Southwest Airlines (SWA) as a cautionary tale. The airline is reacting by providing frequent-flyer points to customers affected, launching a new sale to entice customers to fly with them again, and providing bonuses to impacted employees as part of their apology tour. Automation Everywhere is about driving efficiencies at scale.

article thumbnail

Silicon Valley Bank (SVB) Failures in Risk Management: Why ERM vs GRC

LogisManager

In these times of the See-Through Economy , even a beloved brand like Southwest Airlines could rely on outdated technology leaving your employees stranded on holiday or show up in support of political causes that may not align with your customers’ values.

Banking 98