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Succeeding Amid Persistent Change as an Autonomous Digital Enterprise

BMC

Take Southwest Airlines (SWA) as a cautionary tale. The airline is reacting by providing frequent-flyer points to customers affected, launching a new sale to entice customers to fly with them again, and providing bonuses to impacted employees as part of their apology tour. Automation Everywhere is about driving efficiencies at scale.

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Silicon Valley Bank (SVB) Failures in Risk Management: Why ERM vs GRC

LogisManager

In these times of the See-Through Economy , even a beloved brand like Southwest Airlines could rely on outdated technology leaving your employees stranded on holiday or show up in support of political causes that may not align with your customers’ values.

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