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Customer Centric Resilience in Account Management

Fusion Risk Management

For many continuity , risk, and resilience professionals, the last 2.5 Account Management. Thankfully, the wealth of resources that we have available to our customers along with the warmth and openness of our customer community truly makes my role as an Account Manager at Fusion unique.

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3 Ways to Drive Value within Your Third-Party Risk Management Program and Beyond

Fusion Risk Management

A ccording to Deloitte’s global third party risk management survey 2022 , 73% of respondents reported having a high level of dependency on third parties – a nd that reliance is predicted to continuously increase which , in turn, means ongoing related challenges.

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When You Can’t Rely on a Crystal Ball, Elevate and Invest in Resilience

Fusion Risk Management

In today’s world, organizations face unprecedented challenges that require a new approach to resilience. Organizations are facing the layering of complex events, making it nearly impossible to predict what’s coming next. TSB was going through a complex IT change management project and experienced some tech issues.

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Takeda Becomes First to Earn Diamond Tier Status for Best in Resilience™ Certification

everbridge

We are excited to announce Takeda Pharmaceutical Company as the first to achieve Diamond Tier status for the Best in Resilience™ Certification program. This designation recognizes Takeda for employing “best in class” Critical Event Management (CEM) processes and technologies to power organizational resilience.

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TSPs: Making the Case to Invest in Risk and Resiliency

Fusion Risk Management

There are even emerging regulatory requirements on the horizon such as the Digital Operational Resilience Act (DORA) that will extend regulatory reach to some technology and data service providers. Investing in Risk and Resiliency is the Right Thing to Do. Or, as so well articulated by the great British writer C.

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Operational Resilience in 2023: What Can We Expect?

Fusion Risk Management

I visited many organizations throughout 2022 and observed varying maturity levels in programs on their journey to addressing regulatory and policy requirements related to Operational Resilience. In 2023, we will continue to see more non-financial services companies adopt operational resilience concepts and frameworks.

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A Glimmer of Hope: Resilience at the BCI World Hybrid 2022 Conference

Fusion Risk Management

For those of us in the resilience field, it was a common goal after disruption not to return to normal, but rather to a ‘new normal’: one where we had learnt from our mistakes and built a more robust operating model, possibly in a new direction of business. . Then earlier this year, in-person events began to creep back onto the calendar.