DRI Drive

JANUARY 10, 2022

What does 2022 hold for the resilience community? Find out with the DRI Future Vision Committee’s 7th Annual Predictions Report – resilience predictions for the profession by the profession. This report looks at what to expect in the coming year, including: the continuing pandemic response climate change global inflation power grid attacks and much more. […].

Pandemic 370

Pandemic Resilience 370

PagerDuty

JANUARY 10, 2022

Most support organizations today adopt some form of the traditional tiered support model. It is one that is based on a process of escalations and customer handoffs. Under this model, customer issues get escalated through multiple levels of a support hierarchy, with three tiers being a common workflow. . In this example of a classic three-tiered support system, Tier 1 is the first line of defense for incoming customer issues and provides generalized technical support.

Communications 122

Communications Publishing Pandemic Activation 122

DRI Drive

JANUARY 10, 2022

The DRI International Future Vision Committee has released its 7th Annual Predictions Report, looking ahead to 2022 and its impact on the resilience community. Download the complete report free from the DRI Library, and read on for a prediction on the possible polarization of climate change. Prediction 1: Climate change will increase polarization between generations, […].

Resilience 369

Resilience 369

Castellan

JANUARY 10, 2022

This is part 2 of a two-part series exploring the resilience movement, how it can positively impact modern business, and the roles executives and key stakeholders play in ensuring operational resilience while managing efficiencies and adapting to changing environments with an expanding threat landscape. When it comes to figuring out the balancing act between managing efficiencies and embracing the resilience movement, your executives and key stakeholders play critical roles in organizational suc

Resilience 98

Resilience Risk Management Management Response Plan 98

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

Mitigation

OffsiteDataSync

JANUARY 10, 2022

City and county governments are some of cybercriminals’ favorite targets for ransomware. Over the past few years, major cities like Atlanta, New Orleans and Baltimore have been left nearly dead in the water from an IT perspective after devastating attacks rifled through nearly all their data. Some, like Delaware County, chose to pay ransom, while others, like Atlanta and Baltimore, chose to recover without paying.

Government 97

Government Backup Publishing Security 97

Oz's Business Continuity Blog

JANUARY 10, 2022

Barney has a new friend. When I say friend, it’s more of an enforced acquaintance. A bit like that weird cousin or creepy family friend who’s clearly a bit dodgy but we’ve had to tolerate and pretend to like so […].

Continuity Planning 52

Continuity Planning Business Continuity Crisis Management Communications 52

Citrix

JANUARY 10, 2022

New remote and hybrid working styles have companies thinking deeply about the devices employees use to access company infrastructure. And many are looking into options for privileged access management (PAM) and identity access management (IAM). Both are common methods for … The post IAM vs PAM: How are they different? first appeared on Citrix Blogs.

Management 69

Management Security 69

Pure Storage

JANUARY 10, 2022

Modern data technology is driving transformation across every industry when it comes to decision-making, innovation, and customer experience. In the real estate sector, big data is making its mark. Experts say we’re experiencing a housing market boom, not a bubble, likely due to causes such as the pandemic, mortgage rates, and a lack of supply. [1] And with this boom, unstructured data volumes will only continue to grow—in size and importance.

Marketing 52

Marketing Media Insurance Insurance 52

Behavior Group

JANUARY 10, 2022

Trend Micro released a research detailing the murky cybercrime supply chain behind much of the recent surge in ransomware attacks. Demand has increased so much over the past two years that many cybercriminal markets now have their own “Access-as-a-Service” sections. “Media and corporate cybersecurity attention have been focused only on the ransomware payload when we… Continue reading.

Media 52

Media Cybersecurity Marketing Security 52

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

Evaluation