Leading by (Bad) Example: Companies in the News Show What Not to Do
MHA Consulting
JULY 7, 2023
It’s never very hard to find examples of companies whose casual approach to resiliency and crisis management has come back to bite them. What struck me about Ticketmaster’s response to the incident were two things: how unprepared it was for an outage of this type and the clumsiness of its initial public response.
Let's personalize your content