Plan B Consulting

JANUARY 9, 2020

When reviewing their crisis communications response to the ransomware attack, it seems they were not prepared, it bares all the mistakes of other organisations that have previously responded to similar attacks, such as British Airways and Marriott/Starwood. Their B2B involves supplying currency services to a number of banks.

Communications 52

Communications B2B B2C Banking 52

Plan B Consulting

JANUARY 9, 2020

When reviewing their crisis communications response to the ransomware attack, it seems they were not prepared, it bares all the mistakes of other organisations that have previously responded to similar attacks, such as British Airways and Marriott/Starwood. Their B2B involves supplying currency services to a number of banks.

Communications 52

Communications B2B B2C Banking 52

NexusTek

JUNE 29, 2022

Trusted by thousands of small and medium-sized businesses (SMBs), NexusTek is a national managed IT services provider with a comprehensive portfolio comprised of end-user services, cloud, infrastructure, cyber security, and IT consulting. We provide information, perspective, and connection for the entire channel ecosystem.

B2B 90

B2B Application Disaster Recovery Technology 90

NexusTek

JUNE 27, 2023

About NexusTek Trusted by thousands of small and medium-sized businesses (SMBs), NexusTek is a national managed IT services provider with a comprehensive portfolio comprised of end-user services, cloud, infrastructure, cybersecurity, and IT consulting. More information is available at channelfutures.com.

Management 52

Management B2B Education Cybersecurity 52

Plan B Consulting

MARCH 27, 2021

This week I shares my thoughts on the evolution of journalism and how crisis communication plans should be adapted to keep up with the changes. I have been working on some strategic/crisis level plans and have been thinking about what should go into the crisis communication section of the plans.

Media 52

Media Communications B2B Capacity 52

Plan B Consulting

MAY 10, 2023

In this week’s bulletin, Charlie discusses Capita’s response to its recent cyber attack and gives an insight into how organisations should communicate with their customers after a potential breach. The crisis communications principle of ‘it is not the initial event which causes the damage, it is the cover-up’, seems to be applicable here.

Outsourcing 52

Outsourcing Media Government Communications 52

Plan B Consulting

MARCH 27, 2021

This week I shares my thoughts on the evolution of journalism and how crisis communication plans should be adapted to keep up with the changes. I have been working on some strategic/crisis level plans and have been thinking about what should go into the crisis communication section of the plans.

Media 52

Media B2B Communications Capacity 52