Plan B Consulting

JANUARY 9, 2020

The first point to note is that they are both a business-to-business (B2B) and business-to-customer (B2C) organisation. Their B2B involves supplying currency services to a number of banks. I always think that B2C incidents are a lot more difficult to manage than B2B services.

Communications 52

Communications B2B B2C Banking 52

Plan B Consulting

JANUARY 9, 2020

The first point to note is that they are both a business-to-business (B2B) and business-to-customer (B2C) organisation. Their B2B involves supplying currency services to a number of banks. I always think that B2C incidents are a lot more difficult to manage than B2B services.

Communications 52

Communications B2B B2C Banking 52

arunpraka shray

SEPTEMBER 25, 2020

Sharing an example from a large MNC Bank query redressal. While we have noted your feedback, we would like to clarify, that the Bank does keep the clients informed about any scheduled downtime/maintenance been conducted from time to time, the referred instance was due to a technical glitch, which was subsequently resolved on priority.

B2C 52

B2C B2B Banking Manufacturing 52

Plan B Consulting

MAY 10, 2023

This is a B2B business so they don’t deal with the public, and so there has been no public information to date on how they can protect themselves. You can find information in the news section of the website, but there is no visible mention of it on the first page of their website.

Outsourcing 52

Outsourcing Media Government Communications 52