The Digitally ‘Discerning’ Customer
arunpraka shray
SEPTEMBER 25, 2020
Sharing an example from a large MNC Bank query redressal. While we have noted your feedback, we would like to clarify, that the Bank does keep the clients informed about any scheduled downtime/maintenance been conducted from time to time, the referred instance was due to a technical glitch, which was subsequently resolved on priority.
52 
Let's personalize your content