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Travelex – A Crisis Communications Review

Plan B Consulting

Many of the issues I am about to comment on are covered in our Managing and Preparing for Cyber Incidents course, so even though it is too late for them, you might want to consider coming on the course to understand how to prepare your organisation for managing a cyber incident.

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Travelex – A Crisis Communications Review

Plan B Consulting

Many of the issues I am about to comment on are covered in our Managing and Preparing for Cyber Incidents course, so even though it is too late for them, you might want to consider coming on the course to understand how to prepare your organisation for managing a cyber incident.

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The Digitally ‘Discerning’ Customer

arunpraka shray

Sharing an example from a large MNC Bank query redressal. While we have noted your feedback, we would like to clarify, that the Bank does keep the clients informed about any scheduled downtime/maintenance been conducted from time to time, the referred instance was due to a technical glitch, which was subsequently resolved on priority.

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