article thumbnail

What’s Next After Completing Your Operational Resilience Self-Assessment?

Castellan

The Financial Conduct Authority (FCA) , the Bank of England (BoE) , and the Prudential Regulation Authority (PRA) announced these new requirements a year ago to improve the operational resilience of financial services in the UK. Going forward, organisations are expected to operate within those impact tolerances.

article thumbnail

Product’s Perspective: True Risk: Why External Vendor Ratings are Only Half the Picture

LogisManager

Trend Alert: The Automation of Third Party Risk Management. What do most people overlook when assessing their vendor risks that leaves them in the dark? How does ERM software play a role in protecting your organization from True Risk? Keep reading to find out. There’s never been a better time to be a vendor manager.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Importance of Building a Culture of Trust and Compliance

Fusion Risk Management

In tightly regulated industries like banking, Compliance Alert notes: “Chief Compliance Officers (CCOs) increasingly face personal liability for corporate wrongdoing and regulatory violations as a change of guidelines and a string of federal enforcement actions have transformed the environment in which CCOs operate.

article thumbnail

More Powerful than Ever: PagerDuty’s Revamped Mobile App is Primed for Even Better Incident Response by Hannah Culver

PagerDuty

The most important information about an incident is available to you immediately, such as notes from other responders working on the incident, change events, past incidents, and the latest alerts. One way to glean this information is by understanding Service Dependencies. Gain critical incident context through the past or present.

article thumbnail

Product’s Perspective: Better Together – The Importance of Using Integrated Software for Vendor Management

LogisManager

Trend Alert: Lack of Software Interconnectivity. LogicManager’s True Risk calculation accounts for not only the standardized questionnaires and publicly available sets of financial, security and operational data, but also the references between your vendor and your key business services, your data and your strategic priorities.

article thumbnail

The Next Evolution in Customer Service by Justin Shie

PagerDuty

Customer Service Agent can check on the health of digital assets via an internal Status Dashboard located directly in the helpdesk ticketing system UI. If the technology issue is unknown to the Technical Teams, Customer Service creates and triages an “Incident” to the team responsible for a specific Business Service.

article thumbnail

Product’s Perspective: Better Together – The Importance of Using Integrated Software for Vendor Management

LogisManager

Trend Alert: Lack of Software Interconnectivity. LogicManager’s True Risk calculation accounts for not only the standardized questionnaires and publicly available sets of financial, security and operational data, but also the references between your vendor and your key business services, your data and your strategic priorities.