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What’s Next After Completing Your Operational Resilience Self-Assessment?

Castellan

The Financial Conduct Authority (FCA) , the Bank of England (BoE) , and the Prudential Regulation Authority (PRA) announced these new requirements a year ago to improve the operational resilience of financial services in the UK. Going forward, organisations are expected to operate within those impact tolerances.

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Intelligent Service Design by Quintessence Anx

PagerDuty

Co-authored by Chris Bonnell, PagerDuty Data Scientist VI. Hello and welcome to the fourth post in our EI Architecture series focusing on Intelligent Alert Grouping. Previously we have talked about how to train Intelligent Alert Grouping using incident merges ( here ) and how to configure your alert titles to improve default matching.

Alert 52
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Improve Incident Response by Getting Control of Your (Unintelligent) Swarm by Mandi Walls

PagerDuty

Swarming is an approach to incident response that alerts everyone in the organization that there is a problem and opens a large war room or conference call for everyone to join, regardless of their potential to help resolve the issue. Information is coming from all kinds of directions with no central organization or decision-making authority.

Alert 85