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Leading by (Bad) Example: Companies in the News Show What Not to Do 

MHA Consulting

It’s never very hard to find examples of companies whose casual approach to resiliency and crisis management has come back to bite them. Two of the latest are Ticketmaster and Southwest Airlines. These helpful negative examples come to us courtesy of Ticketmaster and Southwest Airlines.

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Scenario-specific Crisis Level Plans

Plan B Consulting

Secondly, the ISO 22361, which will be titled ‘Crisis Management – Guidelines for a Strategic Capability’. In both documents, I and a number of others are pushing the concept that there should be scenario-specific plans, at a crisis or strategic level. Plans were written for fire, floods, transport failures etc.

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Scenario-specific Crisis Level Plans

Plan B Consulting

Secondly, the ISO 22361, which will be titled ‘Crisis Management – Guidelines for a Strategic Capability’. In both documents, I and a number of others are pushing the concept that there should be scenario-specific plans, at a crisis or strategic level. Plans were written for fire, floods, transport failures etc.

article thumbnail

Scenario-specific Crisis Level Plans

Plan B Consulting

Secondly, the ISO 22361, which will be titled ‘Crisis Management – Guidelines for a Strategic Capability’. In both documents, I and a number of others are pushing the concept that there should be scenario-specific plans, at a crisis or strategic level. Plans were written for fire, floods, transport failures etc.