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Crisis Communications and COVID-19

FEI

This gave me pause to reflect on the importance of communication in crisis management preparation, disaster response and recovery. While there may be truth to the saying “people are going to believe what they want to believe,” there are some trusted ways to be sure your communication gets it right. Take charge of social media.

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Does an Authoritarian Nation State Dictate Your Crisis Communications?

Plan B Consulting

This week Charlie talks about incident management communications within authoritarian regimes. In thinking about how I would conduct the training I got thinking about if the country does not have free press, how would this affect my teaching of crisis communications? Be open, honest and compassionate in your communications.

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Does an Authoritarian Nation State Dictate Your Crisis Communications?

Plan B Consulting

This week Charlie talks about incident management communications within authoritarian regimes. In thinking about how I would conduct the training I got thinking about if the country does not have free press, how would this affect my teaching of crisis communications? Be open, honest and compassionate in your communications.

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How brands are using AI to avoid a social media crisis

Marketpoint Recall

But it became more than a logistics problem when fans took to social media to voice their discontent, with some even reaching out to police via social media channels when the chain was forced to close many stores temporarily. Because of a supply chain glitch, KFC was unable to get chicken to many of its United Kingdom restaurants.

Media 52
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Crisis Management in Esports

Bernstein Crisis Management

As the esports industry continues crossing into the mainstream it’s time for top orgs to make crisis management and crisis communications efforts a part of daily business. How do esports orgs make sure they’re ready to handle crisis management and crisis communications? Crisis Management in Esports.

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Amedia AS Cyber Hack Case Study: A review of their crisis communications from 28th December 2021 – 7th January 2022

Plan B Consulting

Today I’m going heavy-duty and writing the bulletin about the media response of Amedia AS, a Norwegian print and internet news organisation. Amedia AS are the largest publisher of local media in Norway. Admitted systems for publishing paper newspapers, advertisements and subscription management do not work as normal.

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Amedia AS Cyber Hack Case Study: A review of their crisis communications from 28th December 2021 – 7th January 2022

Plan B Consulting

Today I’m going heavy-duty and writing the bulletin about the media response of Amedia AS, a Norwegian print and internet news organisation. Amedia AS are the largest publisher of local media in Norway. Admitted systems for publishing paper newspapers, advertisements and subscription management do not work as normal.