article thumbnail

What’s New: Automation Actions in the PagerDuty Application for Zendesk by Carrie Lacina

PagerDuty

With our latest release, we are excited to announce that PagerDuty Automation Actions is now available within the PagerDuty application for Zendesk. With the latest release of the PagerDuty application for Zendesk, agents can automatically validate problems and capture critical information instantly for the team to diagnose and resolve.

article thumbnail

Introducing Fusion’s Dynamic Response Console

Fusion Risk Management

How do you recover all sites and applications as quickly and efficiently as possible? Clearly identify applications, departments, and more that need to be recovered in a disruptive event and generate responses based on foundational data in Fusion. However, sometimes that is easier said than done. Generate Response.

Outage 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Differentiating the 5 tiers of IT support

Online Computers

One of the things Tier 2 support personnel are often responsible for is account management. Tier 3: Application support If the problem lies with business applications and systems, Level 3 support is needed. They may also act as a point of contact for or work with higher support levels.

article thumbnail

Fusion’s Product Innovations for Winter 2021

Fusion Risk Management

Configurable Icons – Configurable icons help users clearly distinguish between sites, processes, and applications. Please contact your Fusion account manager! The post Fusion’s Product Innovations for Winter 2021 appeared first on Fusion Risk Management. Interested in learning more?

article thumbnail

Managing Cyberthreats to Combat Ransomware Part 3: Cybersecurity Frameworks

Zerto

Account management. Access control management. Continuous vulnerability management. Audit log management. Network infrastructure management. Service provider management. Applications software security. Incident response management. Secure configuration of enterprise assets and software.

article thumbnail

Eradicating Change Management Outages with Pure Professional Services

Pure Storage

Reduced need for downtime: The requirement for application downtime windows is greatly diminished, removing the need to coordinate extensively with application teams for updates or apologize for outages. It ensures that executives are not bogged down by outdated systems, allowing them to focus on innovation and growth.

Outage 52
article thumbnail

Five Top Sessions on Strategic Management and Business Development at ISC East

Security Industry Association

The panel will give insight on the application and use of these valuable resources during this presentation at ISC East.” State, local and educational institutions are also using the GSA Schedule Contract under cooperative purchasing categories as a solution for their purchasing. Lynn de Séve, President, GSA Schedules, Inc.