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What’s New: Updates to Incident Response, PagerDuty® Process Automation, Integrations, and More! by Vera Chan

PagerDuty

Updates include: CloudWatch Logs plugin retrieves diagnostic data from AWS infrastructure and applications. Now users can more easily run automated diagnostics for AWS across multiple accounts and products. Now operators can view and manage their global EC2 footprint in a single interface with security best-practices.

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What’s New: Updates to Incident Response, PagerDuty® Process Automation Software & PagerDuty® Runbook Automation, Mobile App Experience, and More! by Vera Chan

PagerDuty

Contact your Account Executive or Customer Success contact to request for the application. Read the full release notes about the Phoenix Green Knight Release (4.8.0), November 10, 2022. We started rolling out this change gradually starting November 14th, 2022 and will continue throughout the month of November.

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What’s New: Updates to Mobile, PagerDuty® Process Automation Software & PagerDuty® Runbook Automation, and More! by Vera Chan

PagerDuty

Create and Manage Maintenance Windows Through the PagerDuty Mobile App. The Maintenance Windows feature for the PagerDuty mobile app is generally available (as of September 15th, 2022). Read the full release notes about the Ogre Salmon Bullhorn Release (4.6.0), September 6, 2022. Product Deprecations. V1/V2 Webhooks EOL.

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What’s New: Updates to Incident Response, AIOps, Pagerduty® Process Automation, and More! by Vera Chan

PagerDuty

Leverage new PagerDuty® Process Automation and PagerDuty® Runbook Automation plugins to empower first-responders to run automated diagnostics on AWS infrastructure and applications reducing escalations to and engagement of others. Required Permissions: Admins or Account Owners can migrate an entire account.

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What’s New: Updates to Incident Response, PagerDuty® Process Automation Software & PagerDuty® Runbook Automation, Integrations, and More! by Vera Chan

PagerDuty

Read the full release notes about the Orc Yellowgreen Gift Release (4.7.0), October 6, 2022. The End of Life date for v1 Webhooks is 10/31/2022. Contact your account manager We have plenty of migration paths to support this EOL. Updated for 2022! with Mandi Walls and Jake Cohen from PagerDuty (Oct 12, 2022).

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SIA New Member Profile: Fracktional Solutions

Security Industry Association

Jill Frack : Fracktional Solutions was created in February 2022 as a way to help people identify opportunities and develop strategic action plans to achieve their goals. We started offering keynote speaking, project management and custom software development, but we have since expanded our service offerings in 2023.

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What’s New: Updates to Incident Response, PagerDuty® Process Automation Software & PagerDuty® Runbook Automation, Mobile App Experience, and More! by PagerDuty

PagerDuty

With this new application agents can create incidents and view any notes or status updates made by development or ITOps teams to accurately and efficiently respond back to the end customer in PagerDuty from ServiceNow. Customer service teams can now see the status of active incidents in PagerDuty right from ServiceNow.