PagerDuty

OCTOBER 27, 2023

Let’s hear from three travel leaders investing in their operational infrastructure to mitigate risk, provide reliable customer experiences, and ultimately win and protect revenue. Customers turn to TUI so they can focus on their holiday, instead of the process of planning it. “Not The customer experience is incredibly important.”

Travel 78

Travel Resilience Tourism Logistics 78

Pure Storage

DECEMBER 12, 2022

Many companies are finding ways to strategically connect data sources to improve processes, predict outcomes, and make customers’ holiday travel experiences a little less chaotic. . Learning from Customers (and Analytics). Carnival Corporation wants to wow cruise line customers from the moment they walk up the gangway.

Travel 92

Travel Airlines Logistics Financial Services 92

The Morning Breach

JANUARY 6, 2021

Blackbaud produces cloud-based fundraising, marketing, and customer relationship management solutions for educational, non-profits, healthcare providers, and more globally. Blackbaud’s software was connected to over 170 data breach reports and was a sophisticated cyber-attack from May of 2020 via a ransomware attack.

Healthcare 40

Healthcare Hospitality Government Travel 40