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PagerDuty at re:Invent 2022 Launches Automated Diagnostics for AWS that Enables Organizations to Resolve Incidents Faster So They Can Innovate More by Inga Weizman

PagerDuty

A major retailer can lose upwards of $200K per minute in revenue every minute the site is down. Process Automation helps teams to quickly diagnose and resolve incidents by significantly reducing the number of escalations and MTTR so engineering teams can focus on continuous improvement and innovation.

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4 Ways To Ensure Reliability of Your Digital Services for GivingTuesday by Jesse Maddex

PagerDuty

Black Friday represented a major shopping opportunity for retailers. Plan a continuous improvement session. After your organization finishes GivingTuesday, don’t lose the opportunity to improve. What Is GivingTuesday? Nearly a decade ago, people started to look at the holiday shopping season in a different way.

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Unlocking the Truth: Navigating 20 Myths About Business Continuity

Erwood Group

Business continuity is not a project with a finite end; it’s an ongoing process. The organizations that do it right have best-in-class ongoing programs to maintain and continuously improve their plans. The dynamic nature of risks requires constant adaptation to maintain the effectiveness of business continuity plans.

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Important KPIs for Successful Vendor Management

Reciprocity

Improve your organization’s overall third-party risk management. For example, they can help with cost reductions, customer satisfaction, and continuous improvement. Vendor management KPIs benefit your overall business objectives as well. Key Performance Indicators (KPIs) vs. Key Risk Indicators (KRIs).