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Travelex – A Crisis Communications Review

Plan B Consulting

When reviewing their crisis communications response to the ransomware attack, it seems they were not prepared, it bares all the mistakes of other organisations that have previously responded to similar attacks, such as British Airways and Marriott/Starwood. Their B2B involves supplying currency services to a number of banks.

article thumbnail

Travelex – A Crisis Communications Review

Plan B Consulting

When reviewing their crisis communications response to the ransomware attack, it seems they were not prepared, it bares all the mistakes of other organisations that have previously responded to similar attacks, such as British Airways and Marriott/Starwood. Their B2B involves supplying currency services to a number of banks.