BMC

FEBRUARY 1, 2023

Take Southwest Airlines (SWA) as a cautionary tale. The airline is reacting by providing frequent-flyer points to customers affected, launching a new sale to entice customers to fly with them again, and providing bonuses to impacted employees as part of their apology tour.

Airlines 52

Airlines Pandemic Cybersecurity Authentication 52

Pure Storage

FEBRUARY 24, 2022

Whether it’s a better understanding of what customers want and need, input from sensors and edge technology, productivity hacks, or security threats, agility can help you deliver better products and superior user experiences. Beyond individual drivers, agile data is playing a part in industry-specific applications.

Healthcare 52

Healthcare Airlines Insurance Insurance 52

Zerto

NOVEMBER 6, 2023

Backups from January were restored to 3, but the Robocopy job sought Server 1. Beware false comforts; verify backups thoroughly. However, a power outage and backup generator failure led to a communication breakdown. This past year, we helped American Airlines with a migration project. A replacement was ready but sat idle.

Outage 97

Outage Disaster Recovery Cyber Resilience Airlines 97