article thumbnail

10 Questions to Ask When Choosing a Managed Service Provider

NexusTek

We’ve compiled this list of 10 questions to help you dig a little deeper as you evaluate MSPs: What is the managed service provider’s full service portfolio? Help desk services play a crucial role in both fully outsourced and co-managed IT services. Is their help desk staffed internally or outsourced? Microsoft, Cisco).

article thumbnail

Tips for Managing Third-Party Risk in Health Care

Reciprocity

Several device manufacturers provide remote support but don’t always follow good cybersecurity hygiene. A common mistake is granting device manufacturers VPN access with open elevated privileges. Vendor risk assessments evaluate the relationship and risks based on their services and devise plans to address them.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Important KPIs for Successful Vendor Management

Reciprocity

Before outsourcing your business processes or striking some other deal with vendors, you do need to assess the risks they pose. After acceptable risk levels have been established, evaluate vendors’ security performance — and if a vendor’s cybersecurity is too lax for your tastes, require that vendor to make improvements as necessary.

article thumbnail

What’s in Your Corporate Crisis Survival Kit?

Marketpoint Recall

Manufacturers will be focused on the product error whereas a salesperson will be concerned with customer fears and questions. The staff on the other end of the phone needs to be in-house employees or a well-trained, outsourced staff who understand the values of the company. Both are equally as important. What could have gone better?

Media 52
article thumbnail

Business Continuity Guide for Smaller Organizations

Stratogrid Advisory

Regardless of the industry (non-profit organizations, professional services companies, manufacturing, public sector, etc.), Contact information (Organizational chart ) - A responsibility of the Talent Management (HR) department (internal contacts), IT department (outsourced applications contacts) and vendor management department.

article thumbnail

Business Continuity Guide for Smaller Organizations

Stratogrid Advisory

Regardless of the industry (non-profit organizations, professional services companies, manufacturing, public sector, etc.), Contact information (Organizational chart ) - A responsibility of the Talent Management (HR) department (internal contacts), IT department (outsourced applications contacts) and vendor management department.