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RBS – Learning from incidents

Plan B Consulting

Most of you couldn’t miss the RBS, Nat West and Ulster Bank ‘computer glitch’ over last weekend which led to many of their customers being unable to access their accounts and take money out. From this incident what can we, as business continuity people, learn? Look at who they choose as a spokesperson on the TV.

Banking 52
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RBS – Learning from incidents

Plan B Consulting

Most of you couldn’t miss the RBS, Nat West and Ulster Bank ‘computer glitch’ over last weekend which led to many of their customers being unable to access their accounts and take money out. From this incident what can we, as business continuity people, learn? Look at who they choose as a spokesperson on the TV.

Banking 52
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Ransomware attack: Who ya gonna call, Mike?

Plan B Consulting

A while ago I was the Emergency Planning Manager for a large company, as they had many international travellers, travelling to all parts of the world. I was told about an organisation which had been attacked and the ransom was the exact amount the organisation had in their bank account when the attack occurred.

Travel 52