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IHS Markit: Centralizing Event Management With PagerDuty & ServiceNow by Lisa Duckrow

PagerDuty

When problems arise , customers don’t care how many teams and services you have, or how complex your architecture is. To this end, bringing everything—teams, services, data—under centralized management is key. Management wanted ServiceNow to provide this visibility. They only care that your services work when they need them to.

article thumbnail

IHS Markit: Centralizing Event Management With PagerDuty & ServiceNow by Lisa Duckrow

PagerDuty

When problems arise , customers don’t care how many teams and services you have, or how complex your architecture is. To this end, bringing everything—teams, services, data—under centralized management is key. Management wanted ServiceNow to provide this visibility. They only care that your services work when they need them to.