This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Alert Remove Command Center Remove Management Remove Retail
article thumbnail

3 Ways You Might Have a NOC Process Hangover by Hannah Culver

PagerDuty

OCTOBER 24, 2022

NOCs used to be the command center for technology issues. The alert is routed directly to the on-call person on the development team that supports the service, and the SME takes it from there. An NOC needed to ensure that resources were well managed. Process hangover: L1 responders aren’t able to resolve issues.

Command Center 59
Command Center Communications Retail Mitigation 59
article thumbnail

3 Ways You Might Have an NOC Process Hangover by Hannah Culver

PagerDuty

OCTOBER 24, 2022

NOCs used to be the command center for technology issues. The alert is routed directly to the on-call person on the development team that supports the service, and the SME takes it from there. An NOC needed to ensure that resources were well managed. Process hangover: L1 responders aren’t able to resolve issues.

Command Center 52
Command Center Communications Retail Mitigation 52
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 21,000+ Insiders by signing up for our newsletter

About
About
Editions
Editions
Topics
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024