PagerDuty

SEPTEMBER 23, 2021

With infrastructure comprising complex services such as payment gateways, inventory, and mobile applications, maturing digital operations is vital for ensuring services are always on and customers get the best experience. It found that its teams were receiving too many alerts. Transforming Incident Response.

Retail 52

Retail eCommerce Alert Pandemic 52

PagerDuty

SEPTEMBER 15, 2022

Our integrations with Datadog and Salesforce Service Cloud in particular allow us to solve a number of rather complex use cases that span Application and System Monitoring by Datadog, Incident Resolution by PagerDuty, and Servicing the Customer by Salesforce Service Cloud. Two of those key technology partners are Datadog and Salesforce.

eCommerce 66

eCommerce Communications Alert Application 66

everbridge

JUNE 12, 2023

Those outages could lead to websites and applications going offline, ecommerce sites no longer taking orders, or end-users being without a crucial service. A digital platform that protects against service issues and alerts on-call responders to areas of concern before they become problems, ensures that the system is always operational.

Resilience 52

Resilience eCommerce Outage Mitigation 52

AWS Disaster Recovery

APRIL 27, 2021

As a refresher from previous blogs, our example ecommerce company’s “Shoppers” application runs in the cloud. It is a monolithic application (application server and web server) that runs on an Amazon Elastic Compute Cloud (Amazon EC2) instance. The monolith application is tightly coupled with the database.

Architecture 74

Architecture Resilience Application Backup 74